Reviews (3,079)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its strong Shopify integration, enhancing marketing and customer engagement. They value the user-friendly email campaigns and customizable automation flows, especially for new subscribers. Features like cloning campaigns across multiple stores are beneficial. The customer support is highlighted as responsive and helpful, providing personalized assistance. The seamless integration and accurate analytics help refine marketing strategies and boost sales.

October 22, 2024

Great experience with this app so far. Can't wait to dive deep into all that it offers.

UnPacked Treasures
United States
3 months using the app
Klaviyo replied October 24, 2024

Thank you so much for the 5-star review. We appreciate your business and if you haven't already done so, we have some amazing resources in our all-in-one success center https://www.klaviyo.com/customer-resources

August 19, 2024

Hands down the best email marketing tool out there. If you aren’t using Klaviyo you’re most likely missing out on great revenue opportunities. Even if you’re using their competition. I know because I’ve tried them all.

I first signed up for Klaviyo when it was a tiny startup and liked what I saw, but switched to a competitor when it couldn’t integrate with my eCommerce platform at that time. However, after a couple of years and a lot of frustration I came back to Klaviyo and I’ve seen companies thrive as a result.

You have to put the time in, but it’s worth the rewards. 10% of our revenue is regularly attributed to Klaviyo.

Their learning tools are great. Take the time to join them on their webinars.

Great company run by a great CEO.

Great Balls of Flour
United Kingdom
10 months using the app
November 25, 2024

Klayvio's customer service is on point.

Wah Gwan®
United States
Over 3 years using the app
October 17, 2024

Easy to use for someone who is trying to wear many hats.

Social Studies Brand
United States
Over 2 years using the app
August 12, 2024

I use Klaviyo for probably 10 clients at this point and it is one of the best email platforms I've ever used. Their customer support is available to chat during working hours and they're super helpful. The platform has so many incredible capabilities. I really can't imagine wanting anything more from an email marketing app.

Stray Dog Designs
United States
Over 4 years using the app
October 2, 2024

Very interesting app. Very well made and structured. Easy to use. Solves all email marketing & SMS needs. Rich content and suggestions that make using it very productive.
I had a minor problem with emails not sending that I couldn’t figure out. The support team was very helpful. Very quick response. They catered to my questions. And even shared solving the issue with the Klaviyo team as it was somehow intriguing. Thank you Andy for your help. Thank you Najah for finding what the problem was.

Snugmees
Lebanon
17 days using the app
October 10, 2024

Super easy integration. Easy to customize. Can't wait to see my marketing start to work.

TMF Ventures
United States
About 2 months using the app
November 21, 2024

Klavio has been a great addition to Leilanis Attic marketing

Leilanis Attic
United States
Almost 4 years using the app
October 29, 2024

The app is great! The Free already offers the basic for start ups. If my business grows larger to scale, I will definitely avail of the paid benefits!

RQ
Philippines
29 days using the app
September 7, 2024

Everyday I learn more and more of what I can do with the app. I am not a "techy" person but so far this has been extremely helpful. I had an initial conversation with someone from the Klaviyo team and that were super informative and very helpful. Looking forward to seeing how it all works in the future

Stack Life Customs
United States
2 months using the app
Klaviyo replied September 9, 2024

Hello,

Thank you for your wonderful review! We’re thrilled to hear how our app is helping you elevate your brand, especially as you're learning more each day. It’s great to know that our support team was helpful and informative in your journey. If you’re interested in exploring more, we’ve recently launched our all-in-one success center—The Klaviyo Power Up ( https://www.klaviyo.com/customer-resources ). There, you can find guides, on-demand courses, live webinars, and more to continue growing your skills.