Reviews (2,461)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and automation tools, particularly noting the intuitive flow builder and easy setup of automated emails. They appreciate the seamless integration with other apps, advanced customization options, and detailed analytics. Many report boosts in customer engagement and sales, attributing success to the responsive support team and comprehensive educational resources provided.

Edited July 16, 2024

Seamless integration between email provider and Shopify. Lots of great add-ins like reviews and email flows to find new customers and keep old ones coming back.

Evan Graver
United States
Almost 2 years using the app
Klaviyo replied April 8, 2024

Thank you for the 5-Stars!

May 23, 2024

I would highly recommend Klaviyo. The support and chat services are phenomenal.

The support person that assisted me today was top notch. He was able to answer all my questions in record time.

Thank You

TamDiva's Boutique
United States
Almost 2 years using the app
March 28, 2024

Klaviyo's stunning good looks and killer personality got me the answers I needed when I needed them. Support is top notch. Every second counts.

Rokform
United States
Almost 2 years using the app
August 3, 2021

Klaviyo is worth every single cent. I was worried I wouldn't get my money's worth but it is just incredible. The revenue we make just from our flows covers the monthly fee. Fantastic app and I highly recommend it. We are small business and the insight that we get from the Klaviyo team is so valuable.

BioMagnetic Sport
Australia
Almost 2 years using the app
May 30, 2024

I love how well Klaviyo integrates with Shopify and that my shoppers get a seamless experience.

Sunni Dineen Handcrafted Design
United States
Almost 2 years using the app
July 6, 2018

Klaviyo is my absolute favorite marketing tool and it's totally revolutionized how we approach email marketing. It's so much better than mail chimp or any of those types of tools.

You're able to segment your audience to a very granular level so only the right people are getting your messages. The automation is also amazing and of course the analtics, being able to see what flows and campaigns ...

Thedogbakery
United States
Almost 2 years using the app
July 22, 2018

Very powerful and always up to date platform for email marketing.

Destinationgolddetectors
United States
Almost 2 years using the app
November 26, 2024

Very easy to use and set up

m-Organic
British Virgin Islands
About 1 hour using the app
April 2, 2021

I tried multiple CRM, no one beats Klaviyo in deep Shopify integration, ease of use, and reasonably priced. I am using it in all my stores. Totally can't recommend Klaviyo enough!

Executive Vibe
Australia
Almost 2 years using the app
December 21, 2023

Been sending emails with Klaviyo for years and just recently added SMS. Their on-boarding team for SMS was fantastic - thank you Ashley and Savannah! Looking forward to seeing the same great SMS results.

GladGirl
United States
Almost 2 years using the app