Reviews (2,951)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

June 30, 2019

One of the best features is that Klaviyo auto imports your theme's colors and font settings. Absolutely a great out of the box experience!

Noirdes
United States
Over 3 years using the app
July 5, 2019

I've used a number of e-mail service providers before. Klaviyo is by far the best. The segmentation ability is so key for us in being able to separate our in-store and online customers.

Supplement Superstore
Canada
Over 3 years using the app
August 4, 2020

Excellent app! Takes a little while to find everything you need. After that, very powerfull, intuitive and easy to use app. Thanks Klaviyo!

Straling-vrij
Netherlands
Over 3 years using the app
July 18, 2020

This app is great even for the free version! We were able to create newsletters, send out promos to customers. I haven’t found anything that I don’t like about it yet! Great product!

godplushustle
United States
Over 3 years using the app
March 29, 2019

This app is very easy to use and perfect! Great design and save so much time! I like it! Thank you so much!

Ning Bags
United States
Over 3 years using the app
June 26, 2020

Fantastic Email Marketing Manager. This replaced MailChimp immediately once we saw what we were missing out on. The Flows feature makes it incredibly easy to set up automated email campaigns that look fantastic. Integrates with all our desired analytics. Well done Klaviyo!

Meeple Movers
United States
Over 3 years using the app
July 2, 2019

Just made the switch from Mailchimp to Klaviyo, and I'm kicking myself for not doing it sooner. Klaviyo goes hands-down above and beyond what Mailchimp offers, with plenty of pre-made flows and templates to get you started. 100% recommended.

Maverick Coffee Co.
United Kingdom
Over 3 years using the app
December 18, 2020

It does what it says out the box. So much more powerful than any other ESP I've come across and it does genuinely pay for itself almost right away. Happy customer.

Jeremy Loops
South Africa
Over 3 years using the app
September 24, 2016

Great app, its free and allows us to customise the emails our store sends automatically

Saltwood
United Kingdom
Over 3 years using the app
April 12, 2014

Great service and even better support!
We've been flying a bit by the seat of our pants with our launch but everyday we are finding Klaviyo to be invaluable for our business and more importantly, for our customers!

joegoesbro.com
Canada
Over 3 years using the app