Reviews (3,139)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

December 21, 2023

If you dont have this for your store you are losing money, stop losing money, get Klaviyo.

RAVE COFFEE
United Kingdom
Almost 5 years using the app
November 13, 2019

Very easy to use and has all the options we would like. Also has a lot of helpful articles and great support if we need any assistance.

Body Gym Shop.com
Netherlands
Almost 5 years using the app
April 8, 2014

Klaviyo is an amazing app and worth every penny! Easily the best marketing tool we use and you can easily see your ROI with all of the campaigns you run. Highly recommended!

Todd Snyder
United States
Almost 5 years using the app
August 9, 2023

Klaviyo is an exceptional email builder with a many useful tools and features that enable our marketing team to go above and beyond. Even greater than their platform tools is their customer support. Klaviyo's team has been great with giving me instructions, sending me helpful articles, and even outright building custom content. I recommend Klaviyo to any ecommerce business, especially those using Shopify.

Starfire Direct
United States
Almost 5 years using the app
Klaviyo replied August 11, 2023

Thanks for the review and for choosing Klaviyo!

August 30, 2018

I'm so pleased we made the shift to Klaviyo from our previous email App. The company has continued to evolve quickly over the last two years and is hands down the best email integration for e-commerce and Shopify. There are so many features, and the support is world class - highly recommended!

Chateaurouge
United Kingdom
Almost 5 years using the app
Edited August 6, 2018

After misunderstanding my initial testing, the support team was able to investigate and assure me that my concerns were wrong. I am changing my review from 1 star to 5 star based on this. I'm looking forward to building out my flows and seeing what results I can achieve with the tool.

Roastedon
Australia
Almost 5 years using the app
July 29, 2018

I am new to email marketing and I am very happy that Klaviyo is on my side! Easy to use platform for those just learning the ropes; advanced enough for the big players in eCommerce. Thank you Klaviyo for helping my store succeed!

Kikaboo Shop
Canada
Almost 5 years using the app
March 1, 2019

Just migrated our lists from Mailchimp and the setup process has been a breeze. Much deeper analytics and segmentation capabilities. Really looking forward to seeing what we can do with more email power!

Kissy Games
United States
Over 4 years using the app
February 25, 2014

I was a little skeptical at first glance because of the price tag of Klaviyo, but do yourself a favor and spend the time to check out this Email Service and Analytic's Provider. The ability to trigger emails based off of Shopify events is invaluable. If you set up the right Auto-Responders, you will be making much more money then you are spending with Klaviyo.

A big plus is the support at Klaviyo is top notch. They will spend the time and walk you through industry best practices and make sure you are fine tuned with your campaigns.

No brainer!

Waves Gear
United States
Over 4 years using the app
January 3, 2015

How do you give more that 5 stars to a product? Klaviyo has blown our email marketing out of the water.

→ Helps us easily segment our list
→ Such Simple Shopify & External Integrations
→ Simple Email Campaign and Flow Setup
→ They have templates to help you get your ecommerce store up and running

If you want to take your email marketing to the next level... I can't stress that you start running on the Klaviyo platform!

Thanks guys!

-The Team @ BeardFriendly.com

BeardFriendly USA | Buy Beard Oils Online
United States
Over 4 years using the app