Reviews (3,147)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

May 9, 2019

We upgraded from Mailchimp to Klaviyo and while we are in the early stages, we're already really impressed with the ease of use and customer service. I really can't speak more highly of the service teams that have helped us onboard. We've run into a couple hiccups in our transition, and they've been super helpful and responsive in making sure that our migration goes off seamlessly (at least in our customers' eyes!)

Maiden Home
United States
About 5 years using the app
September 28, 2023

Klaviyo is awesome and the customer service is first rate.

Dharma Bums Yoga and Activewear
Australia
About 5 years using the app
Klaviyo replied September 29, 2023

Great to hear! Thanks for the review!

January 11, 2020

So far I'm loving Klaviyo. It's definitely a more integrated and powerful marketing automation than its counterparts. I'm excited to use all the other features available and see how well they will help me manage my store.

Unicorn Baby
Canada
About 5 years using the app
August 6, 2019

Better than mailchimp, well done Klaviyo. We've migrated over and are enjoying all the extra features for clever email segmentation for tailoring our messages for our customers.

Ben Buckler Boards
Australia
Almost 5 years using the app
December 13, 2018

So far so good, I really like the segmenting and it is easy to be up and running. I would recommend this app any day.

Thanks,

Mosaic Tile Outlet
United States
Almost 5 years using the app
June 29, 2019

Loving how easy it is for a newbie to figure everything out. Then I feel reassured because Klaviyo makes it easy to understand what I'm about to do before I click "send."

BocoLearningLLC
United States
Almost 5 years using the app
November 13, 2019

Very easy to use and has all the options we would like. Also has a lot of helpful articles and great support if we need any assistance.

Body Gym Shop.com
Netherlands
Almost 5 years using the app
December 21, 2023

If you dont have this for your store you are losing money, stop losing money, get Klaviyo.

RAVE COFFEE
United Kingdom
Almost 5 years using the app
April 8, 2014

Klaviyo is an amazing app and worth every penny! Easily the best marketing tool we use and you can easily see your ROI with all of the campaigns you run. Highly recommended!

Todd Snyder
United States
Almost 5 years using the app
August 9, 2023

Klaviyo is an exceptional email builder with a many useful tools and features that enable our marketing team to go above and beyond. Even greater than their platform tools is their customer support. Klaviyo's team has been great with giving me instructions, sending me helpful articles, and even outright building custom content. I recommend Klaviyo to any ecommerce business, especially those using Shopify.

Starfire Direct
United States
Almost 5 years using the app
Klaviyo replied August 11, 2023

Thanks for the review and for choosing Klaviyo!