Reviews (3,146)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

January 11, 2020

So far I'm loving Klaviyo. It's definitely a more integrated and powerful marketing automation than its counterparts. I'm excited to use all the other features available and see how well they will help me manage my store.

Unicorn Baby
Canada
About 5 years using the app
August 6, 2019

Better than mailchimp, well done Klaviyo. We've migrated over and are enjoying all the extra features for clever email segmentation for tailoring our messages for our customers.

Ben Buckler Boards
Australia
Almost 5 years using the app
December 13, 2018

So far so good, I really like the segmenting and it is easy to be up and running. I would recommend this app any day.

Thanks,

Mosaic Tile Outlet
United States
Almost 5 years using the app
June 29, 2019

Loving how easy it is for a newbie to figure everything out. Then I feel reassured because Klaviyo makes it easy to understand what I'm about to do before I click "send."

BocoLearningLLC
United States
Almost 5 years using the app
November 13, 2019

Very easy to use and has all the options we would like. Also has a lot of helpful articles and great support if we need any assistance.

Body Gym Shop.com
Netherlands
Almost 5 years using the app
December 21, 2023

If you dont have this for your store you are losing money, stop losing money, get Klaviyo.

RAVE COFFEE
United Kingdom
Almost 5 years using the app
April 8, 2014

Klaviyo is an amazing app and worth every penny! Easily the best marketing tool we use and you can easily see your ROI with all of the campaigns you run. Highly recommended!

Todd Snyder
United States
Almost 5 years using the app
August 9, 2023

Klaviyo is an exceptional email builder with a many useful tools and features that enable our marketing team to go above and beyond. Even greater than their platform tools is their customer support. Klaviyo's team has been great with giving me instructions, sending me helpful articles, and even outright building custom content. I recommend Klaviyo to any ecommerce business, especially those using Shopify.

Starfire Direct
United States
Almost 5 years using the app
Klaviyo replied August 11, 2023

Thanks for the review and for choosing Klaviyo!

August 30, 2018

I'm so pleased we made the shift to Klaviyo from our previous email App. The company has continued to evolve quickly over the last two years and is hands down the best email integration for e-commerce and Shopify. There are so many features, and the support is world class - highly recommended!

Chateaurouge
United Kingdom
Almost 5 years using the app
Edited August 6, 2018

After misunderstanding my initial testing, the support team was able to investigate and assure me that my concerns were wrong. I am changing my review from 1 star to 5 star based on this. I'm looking forward to building out my flows and seeing what results I can achieve with the tool.

Roastedon
Australia
Almost 5 years using the app