Reviews (2,951)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.
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I have been using Klaviyo for over a year now. I love how it integrates with Shopify and so all my emails are much more relevant to my customers and the products they purchased.
We run on Klaviyo. It's been indispensable. We haven't used it to it's full potential yet... but we're working on it!
Love, love, LOVE!
+ Extremely easy to use.
+ It pulls your customer list directly from Shopify. Every other email tool we've looked into forces you to use a third-party app to automatically upload your customers into your email lists.
+ They help you get started with really nice templates and campaign flows.
+ Nice customer service representatives.
+ We were able to connect our existing email tool to our Klaviyo account, and it pulled over and sorted all of our existing contacts for us.
+ Awesome analytics data!
- Cost is a little higher than we want to spend on an email tool, but I guess you get what you pay for.
Klaviyo is a GAME CHANGER. I switched from Mailchimp mostly because of the ease of install and incredibly value you can get from the turnkey integrations that help you leverage customer and prospective customer data from other apps like Octane AI and Okendo in particular. Converted and not once looked back.
Best in the business. So affordable and even more powerful. If you want powerful easy to use email marketing and automation this is for you.
Cant recommend highly enough.
Great App, Kaviyo is one of the best marketing automation tools I've used. I don't know why anyone would use anything else like MailChimp.
So after paying $470 USD a month for two years, I made an error and accidentally set it to remove all customers who opened their emails zero times in the last 180 days.
It actually removed all customers who opened more than zero emails in the last 180 days. So, I contacted customer support for a backup or restore to find out there isn't one.
I had backed up our list before removing BUT all the data analytics are gone, so there was no way to sync people back into their proper flows.
What kind of tool doesn't have a backup to the previous day? I get that I made the error, but this is simply crazy.
Also they really need to improve the build features of the emails. It is 2019 now, not 2014.
I'm so glad that I switched to Klaviyo! It's super easy and customizable.
Apps been great so far. Klaviyo allows us to integrate with Shopify and efficiently work with both systems. Ill update my review in the coming months as we just started.
I love how easy it is to write powerful emails through Klaviyo that include the products from my store with the click of a button. The integration feels seamless and intuitive.