Reviews (3,220)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for boosting email marketing, noting its seamless Shopify integration enhances customer engagement and sales. They praise its advanced email builder, effective automation, and comprehensive analytics. The intuitive interface suits newcomers, and the responsive support team, especially the 24/7 chat in paid plans, is frequently commended. It's seen as essential for e-commerce brands aiming to optimize marketing and strengthen customer relationships.

October 18, 2023

Matt Widders is a very good support guru who excels as a doer, and listener and teacher. His patience, ability to simplify complex Klaviyo concepts and jargons, his step-by-step approach makes him a very good customer support person. He has a good ability to remain calm even when Im asking him many questions. This patience translates into his teaching style. He takes the time to explain complex concepts in a clear and concise manner, ensuring that I understood him. His step-by-step approach is particularly noteworthy. 10 stars Matt!

Hagley West Watches
United Kingdom
Over 6 years using the app
January 22, 2019

Amazing app, the segmentation and email creation are fantastic features! Don't delay install yours today!

Hot Tub Club
United States
Over 6 years using the app
September 9, 2021

Been using Klaviyo for several years, and they've grown so much in that time - many new features have been released to allow for more targeted segmentation, additional channels, etc., allowing us to grow, as well. Their CS team is also always super helpful!

Sakara Life
United States
Over 6 years using the app
July 6, 2018

I've been using Klaviyo for about a year now and am very happy. The Themed templates are great as are the flow frameworks. They make it really easy and simple to contact your database.

Emporiumofnatural
Australia
About 6 years using the app
July 4, 2020

Very professional platform for marketing. We use the coupon feature a lot and it works perfect for us.
We recently started sending out our newsletters and other emails through Klaviyo and it offers so much insight into customer behavior. Very valuable.

Perfume Lounge
Netherlands
About 6 years using the app
June 29, 2018

So far, a top-notch platform and company. Everything's as simple and intuitive as it could possibly be while still being extremely feature-rich. Support is very professional and responsive too. Somebody is running this company right!

Mpg Sport Usa
Canada
About 6 years using the app
Edited February 23, 2023

Klaviyo is hands down the best email platform out there so join the party people and start making some cool content for your subscribers and grow that list.

Freedomravewear
United States
Almost 6 years using the app
June 20, 2024

so powerful

fbrq.com
Hong Kong SAR
About 1 month using the app
February 6, 2017

Klaviyo provides one of the best email solutions for ecommerce businesses. Their template for Shopify is exactly what you need to assist with your stores branding and development. Thanks for this amazing App!

Smilingpawspets
United States
Almost 6 years using the app
Edited May 24, 2019

Moved to this Klaviyo after the changes at Mail Chimp. Wish we had done so earlier. Powerful and easy to use. Lot's of tools, tracking, etc. Great app!

Silver Canyon Boot and Clothing Company
United States
Almost 6 years using the app