Reviews (2,954)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.
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Klaviyo's data and integrations are better than all the other big email (ESPs) services by FAR. They're also easy to use which means you don't need a dev to do things and you can create a $20k email campaign in about 30 mins. And their deliverability is great. I've been happy for 3 yrs now. Started with them and wouldn't leave them.
Excellent integration, I don't care much about cancelation because app is free and I need it to run sale promotions
The most useful App for our Shopify store! Fast customer service. Reliable products. Frequent free customer education webinars (very helpful). Seamless integration with Shopify. Klaviyo is the most valuable App our Shopify store has subscribed.
We also invested a bit on Google and Meta marketing campaigns, but we have found Google and Meta difficult to navigate and campaigns complicated to manage. The worst is when we need help with Meta or Google, it is impossible to find a real person to talk to. On the contrary, working with Klaviyo's email compaign is direct and effective.
Klaviyo so far is the biggest bang for the buck for our marketing needs. Highly recommend!
I started out by paying a consultant to create a full email funnel, though I basically used nothing that she made. I dedicated a week to getting to know Klaviyo and found that it's pretty easy to use and to set-up. Still early days but I'm very impressed!
This app makes it so easy to set up automated response flows to orders and follow ups on reviews, as well as marketing campaigns.
Klaviyo is good except one major disadvantage. I am very disappointed that it cannot generate "Buy X Get Y" type coupon code. This is a very very common type of discount code and it can also be generated in Shopify. However, if i generate in Shopify, then, i cannot set a limited time offer in the FLOW.
I really hope Klaviyo can solve this issue in the very near future. Then, i will add the review stars back.
The integration into Shopify and other tools I use is excellent. There's plenty of help videos for those just starting and their support is prompt and helpful. You'll find that it's more than just a tool to send emails. You can include pop-ups and all sorts of things to keep your customers engaged.
The WYSIWYG editor is excellent and easy to use, pretty much intuitive yet very flexible.
Klaviyo came recommended to me by others and they didn't steer me wrong. Give it a try and I think you'll be impresses...I am.
...Robert
I spent over 2 hours perfecting a campaign for the Black Friday weekend, ONLY to have my email cancelled and be notified that it will take 1 business day for my account to be reviewed by the compliance team. This means, by the time my account is no longer disabled, the black friday weekend will be over. This was my very first campaign I have ever done on my shop, but I definitely won't be recommending this app to any one else.
Klaviyo has worked very well for me and has allowed me to increase the revenue generated from my email marketing initiatives exponentially. The are also very helpful and very responsive whenever I have a questions about a feature or an issue that needs to be investigated or looked into. I highly recommend them!
I was nervous at first leaving Mail Chimp - I'm so glad I gave this a try. Beautiful templates that are easy to use. Love the easy link to Shopify too!