Reviews (3,276)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its advanced email automation, segmentation, and analytics, noting its user-friendly interface and seamless Shopify integration. They appreciate the effective synchronization of customer data and personalized marketing efforts. The support team is highlighted for providing valuable assistance through video and chat, alongside a wealth of educational resources like webinars and tutorials, making it a powerful tool for enhancing customer engagement and sales.

July 10, 2014

I help manage eCommerce campaigns for hundreds of companies. Klaviyo is an essential tool for our business.

Simplifying the process for mitigating shopping cart abandonment and increasing sales 10-25% for each company it's no wonder we are experiencing phenomenal reviews.

-Luiz Centenaro | eCommerce Cosmos

AFR Clothing
United States
Almost 10 years using the app
September 9, 2021

Been using Klaviyo for several years, and they've grown so much in that time - many new features have been released to allow for more targeted segmentation, additional channels, etc., allowing us to grow, as well. Their CS team is also always super helpful!

Sakara Life
United States
Almost 10 years using the app
May 30, 2024

solo el primer mes. Aumenté 5mil dolares mi facturación implementando 3 flujos automatizados.

Maison Botter
Colombia
4 months using the app
December 3, 2014

If you are doing anything email related, you need to look into klaviyo. I have never seen a more sophisticated email solution. You can do EVERYTHING. Want to send an email when someone purchases a certain product. Check. Want to send an email followup sequence when someone hasn't opened your emails for 30 days. Check. Want to greet new/returning/old/inactive customers. Check. You can do EVERYTHING with klaviyo!

The Moonlight Shop
United States
Over 9 years using the app
April 15, 2016

Klaviyo is the best email/CRM platform we've ever used and we've used a few! The app makes it easy to sync up with Shopify.

Precisionhydration
United Kingdom
Over 9 years using the app
October 25, 2024

Great!

Kirby!
United States
August 8, 2016

No need for double opt, auto generated coupon if you go plus, the flow setup is a great way of approaching and managing an email list in an orderly, automated fashion. I did it. Preferably and easier than Mailchimp. Setup can be a bit more time consuming but ultimately pays off.

Tamethebeast
United States
Over 8 years using the app
October 20, 2015

Got this app to help redesign my order confirmation emails primarily - did this really quickly and easily in a very short space of time. Feels like I've only touched the surface of what I could do with this - will have to spend a little more time to explore the possibilities. Very pleased with the results so far, so thank you !

No 56
United Kingdom
Over 8 years using the app
July 12, 2018

We've been using Klaviyo for a few months now and the features are so much better than other email marketing apps i've used. Is on the expensive side compared to a few others but you get what you pay for in all of the useful features to grow your business.

Astonlane
Australia
About 8 years using the app
October 21, 2015

So far I have used the app to build templates for all my order confirmations and it worked great. I plan on using it more in the future over Mailchimp as the Automation it offers with Shopify is a lot more advanced. Being able to group customers better on purchase history etc one all set up will make our business way more efficient!

The Future Kept
United Kingdom
Almost 8 years using the app