Reviews (2,954)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

January 21, 2021

Thank you Klaviyo. Works very well. I discovered many news ways to reach my customers. Just waiting for results now...

Cristalview
Portugal
Almost 3 years using the app
July 26, 2021

Great customer evangelist on twitter sharing all valuable information :) Great employees = Great product!!!

Fames Chocolate
United States
Almost 3 years using the app
April 23, 2019

I'm not tech savvy but Klaviyo makes email marketing on Shopify easy. So far I'm very impressed with both functionality and ease of use.

Cartwright Bag
United States
Almost 3 years using the app
November 2, 2023

Great customer support. Awesome services

The KapCo
Philippines
Over 2 years using the app
April 15, 2021

I used this app one time and learning it was easy. It was more intuitive for me and made an email I am happy with. I set up the flows also but only in the past few days so I have no feedback.

Wholesale Luxury Sheets
United States
Over 2 years using the app
May 9, 2023

I moved from MailChimp to Klaviyo two years ago and have only regretted not doing it sooner. Klaviyo has better functionality, easier to use tools right out of the box, great ways to save and re-use content blocks, and super easy automated email drip tools. If you're on the fence or even set on something else, you must consider Klaviyo. It'll change how you feel about your email (and SMS) marketing.

Embrew
United States
Over 2 years using the app
November 27, 2018

I used this app to help me with my email marketing and it has been helping a lot. Easy to setup ready to go automation.

ZombieApocalypZ
United States
Over 2 years using the app
May 10, 2021

Easy to use and very effective. Even with a small client base --we've been online for only two months--, the mailing campaigns and flows are driving sales.

Mamatina
Peru
Over 2 years using the app
May 15, 2019

I decided to check out Klaviyo after all the news about Mailchimp not syncing with Shopify anymore. Best decision I've made! Klaviyos flows might be a little confusing at first but after watching a few of their videos and a few youtube videos I've set up a few flows that are doing well! The free version is more than enough to get started too!

Newton Fit
Australia
Over 2 years using the app
February 12, 2019

I am really enjoying learning how to create campaigns and this app really is helping me get more comfortable with sending emails to my customers. From the step-by-step videos to the templates this app is AWESOME !!!! THANKS AGAIN!

DiP Clothing LLC
United States
Over 2 years using the app