Reviews (2,954)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

August 2, 2023

I received fast and excellent help! Thank you so much. I really appreciate it.....................

Madly Wish
United States
Over 1 year using the app
Klaviyo replied August 3, 2023

We're happy to help! Thanks for the review!

November 3, 2020

This app is very powerful to manage all issues related to email marketing. It is true you will need a learning curve, but in other apps it is the same. The Shopify integration is simple, therefore creating flows is easier. I am suprissed when some people say Customer Service doesn't work properly, because Klaviyo answers to me always on time resolving my doubts. I am very satisfy with Klaviyo. Recommended.

CocoWod
Spain
Over 1 year using the app
February 4, 2020

Klaviyo integrates very well with Shopify and pulls some meaningful data allowing you to retarget your customers through each phase of their lifecycle. In addition, the ability to integrate your audiences constantly to FB is key to keep messaging focused across platforms.

Rex Specs
United States
Over 1 year using the app
June 23, 2022

Easy to use and so much amazing marketing templates and campaigns to start and continue email marketing.

SKYELUNA
United States
Over 1 year using the app
May 19, 2022

Obsessed with klaviyo tool and support. They really deeply care about merchants and analytics are great. We use them for email and love it.

Jones Road
United States
Over 1 year using the app
October 4, 2020

I have put off going for Klaviyo for a while because of the free alternatives but this is brilliant.

Denys & Fielding
United Kingdom
Over 1 year using the app
April 29, 2014

Thanks Klaviyo, this has saved me so much time. And now I don't have to worry about following up customers, Klaviyo does it all for me.
Highly recommended, and integrates so well with Shopify it is really part of the whole now.
Very easy to load, to run campaigns, and to set up triggered emails. And the analytics is what really makes it great, I can see real time what is happening and where the action on the site is.
Well done Klaviyo.

Chandon Concepts
Australia
Over 1 year using the app
May 4, 2021

Great tool for ecommerce! Now i can get better data of my potential customers and send them automated emails.

Boonas
Belgium
Over 1 year using the app
October 16, 2023

Simple integration and Outstanding Customer Service/Live Chat.

Dr. Doug's Balms
United States
Over 1 year using the app
May 17, 2023

Don't look anywhere else for customer outreach/ email marketing. Yes, it can be expensive depending on the size of your customer list but in most cases it is worth it. The integration with Shopify is very powerful. You can create highly targeted segments using any customer data from order history, to location to Shopify events such as viewed a certain product to target the exact people who want and tailor your campaigns for that audience. Also, they offer integrated SMS support and their drag and drop email editor is top notch.

Concrete Countertop Solutions
United States
Over 1 year using the app