Reviews (2,954)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

January 21, 2021

Thank you Klaviyo. Works very well. I discovered many news ways to reach my customers. Just waiting for results now...

Cristalview
Portugal
Almost 3 years using the app
July 26, 2021

Great customer evangelist on twitter sharing all valuable information :) Great employees = Great product!!!

Fames Chocolate
United States
Almost 3 years using the app
November 15, 2023

Great service! Would highly recommend it, especially for those with Shopify stores

MARCO DAL MASO
United Kingdom
Over 2 years using the app
April 23, 2019

I'm not tech savvy but Klaviyo makes email marketing on Shopify easy. So far I'm very impressed with both functionality and ease of use.

Cartwright Bag
United States
Almost 3 years using the app
November 2, 2023

Great customer support. Awesome services

The KapCo
Philippines
Over 2 years using the app
August 18, 2022

I just set up my campaign and when I tried to launch it Klaviyo showed me an error message saying that my price plan could not be sent to more than 500 emails knowing that I had just bought the price plan at 20$. It then shows me the possibility of switching to a package and it was written 0.00$ so I accept and I receive the invoice with 130$ paid... I refuse this payment, please refund me!

EcoPlus France
France
Almost 3 years using the app
March 23, 2017

Great app. Easy to use, and does the job!
Our website: https://www.agmhomestore.com/

Agm Worldwide
United States
Over 2 years using the app
November 12, 2018

Un must mais qui demande de la patience pour le prendre en main car on peu vite se faire surprendre par des réglages qui ne sont pas activé!!! Je recommande.

IdeesFun
New Caledonia
Over 2 years using the app
April 15, 2021

I used this app one time and learning it was easy. It was more intuitive for me and made an email I am happy with. I set up the flows also but only in the past few days so I have no feedback.

Wholesale Luxury Sheets
United States
Over 2 years using the app
May 7, 2020

So far so good. A little bit complex, for someone who is completely self taught, but I think it's because it has a lot of features. The templates are good and its quite logical. Exited to see the results of our first email campaign!

N á t t ú r a l
United Kingdom
Over 2 years using the app