Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this email marketing and SMS app for its seamless Shopify integration and user-friendly interface. They value its advanced features like segmentation, automated flows, and a visual email builder. The responsive and knowledgeable customer support is praised, and the app is credited for significantly boosting sales, with reports of up to 100x return on investment. Merchants also appreciate the insightful analytics tools and the app's commitment to continuous improvement and educational resources.

December 20, 2023

Justin C was very helpful in altering our SMS flows to reach our target audience. Customer support 10/10

Aleyr Holistic Pet Store & Wellness Center
United States
Over 1 year using the app
November 24, 2023

I don't need all the complications that come with a full CRM app. Klaviyo is fantastic as an email marketing app. Our life has become much simpler and easier with Klaviyo. I highly recommend giving Klaviyo a chance to see what it can do for your business.

Cascadian Water
United States
Over 1 year using the app
February 14, 2024

super buena plataforma, con un montón de herramientas y fácil de usar

ludaa.mx
Mexico
Over 2 years using the app
Klaviyo replied February 21, 2024

"Muchas gracias! Nuestra plataforma siempre está creciendo y mejorando.

January 3, 2024

Stephanie was great supporting me with my questions!

Only The Sweet Stuff
Australia
Over 2 years using the app
January 9, 2024

Thanks good help!

YummygumsUK
Netherlands
About 1 year using the app
December 1, 2023

I switched to Klaviyo from Mailchimp a little over a month ago and it has been the best decision! For me specifically, the cost is higher but I'm definitely getting that back in features, support, and better conversion. I especially love how well the integration with Shopify works and how kind and helpful the Klaviyo support staff are. I'd definitely recommend the switch if you're on the fence!

Lindy Stark
United States
About 1 month using the app
November 17, 2023

Easy to use, effective, and priced well! We prefer the email tools in Klaviyo over SMS, but overall, great solution for any company.

JoyJolt
United States
Almost 4 years using the app
November 14, 2023

Klaviyo is by far, the best email marketing platform in the market. It's very easy to set up on Shopify and is the best to set up campaigns and flows. The email builder works great as well as the list and dynamic segments. Definitely, 100% recommended.

EZON México Cerraduras Inteligentes
Mexico
Almost 2 years using the app
January 2, 2024

In-depth articles and helpful chat and live support if needed.

L'Beauxtique
United States
About 1 year using the app
December 31, 2023

Super fast help and answers that fixed my problem straightaway. Even on New Year's Eve.

Shop Lily Zante Books
United Kingdom
7 days using the app