Reviews (3,220)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing, noting its seamless Shopify integration enhances customer engagement and sales. They praise its advanced email builder, effective automation, and comprehensive analytics. The intuitive interface suits newcomers, and the responsive support team, especially the 24/7 chat in paid plans, is frequently commended. It's seen as essential for e-commerce brands aiming to optimize marketing and strengthen customer relationships.

November 12, 2024

good customer support as always - just chatted to danielle M who resolved my issue very quickly

Miller Harris
United Kingdom
Almost 3 years using the app
February 7, 2025

Great app and even better support.

THE CLOSET
United Arab Emirates
Almost 2 years using the app
Klaviyo replied February 10, 2025

We're happy to hear that our support team's helping you out! Thank you for the 5 stars!

October 7, 2024

This app is really well done and the support is phenomenal. I'm a beginner when it comes to everything email marketing and I've been able to place all my automation emails and email campaigns. It has taken some time, but I can't say enough about the support that is given with real people, any time of the day. I recommend 100%

Tan Frenzy
United States
Almost 2 years using the app
February 5, 2025

Great app. User friendly.

finefitsisters
United States
Over 2 years using the app
Klaviyo replied February 10, 2025

Thanks for the review! Glad you're loving Klaviyo.

January 20, 2025

My first app for email marketing and I love it!!! Recommended

Omayra Astacio
United States
4 months using the app
Klaviyo replied January 23, 2025

We appreciate the shout-out! Thank you for the 5 stars!

November 25, 2024

We switched to Klaviyo from Mailchimp and it has been great.

DRAGONtail Tenkara
United States
About 3 years using the app
December 16, 2024

Have used Klaviyo for several months and was happy to see a Shopify app for it.

Wildsmith
United Kingdom
4 months using the app
Klaviyo replied January 7, 2025

Thank you for the 5-star review! Shopify and Klaviyo works great together!

November 20, 2024

The Klaviyo customer chat support is top tier! I have worked with several support reps and they’ve all been so helpful!

Ever Ascending Tribe
United States
Almost 2 years using the app
January 14, 2025

So far so good I have no complaints with using Klayvio.

Humble Survivor
United States
About 2 years using the app
Klaviyo replied January 16, 2025

That's the goal! Thanks for your 5-star review!

November 15, 2024

Seamless integration with shopify and I'm loving the amount of information I get on customers habits around the marketing I have sent out.

Wool and Crafts
United Kingdom
About 2 months using the app