Reviews (3,109)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.

December 11, 2024

Intuitive, easy to use and highly recommend.

The Gourmet Animal
United States
About 1 year using the app
October 29, 2024

The app is great! The Free already offers the basic for start ups. If my business grows larger to scale, I will definitely avail of the paid benefits!

RQ
Philippines
29 days using the app
October 17, 2024

Easy to use for someone who is trying to wear many hats.

Social Studies Brand
United States
Over 2 years using the app
August 29, 2024

I've been using the free mode for about a year and have seen many data flow results. It expanded the reach of my email advertising. The automated processes were particularly challenging to set up at first, but once I got familiar with them, they really helped in categorizing and identifying customer segments. I'll continue using it. Thank you!

ZopaFlame Fireplaces
Canada
Over 1 year using the app
October 10, 2024

Super easy integration. Easy to customize. Can't wait to see my marketing start to work.

TMF Ventures
United States
About 2 months using the app
November 28, 2024

klaviyo is the best ESP on the market for sure. love the userability

Nano Bella
United States
5 months using the app
November 23, 2024

Love Klaviyo with Shopify and the support staff!

Tusk
United States
Over 5 years using the app
November 13, 2024

Very happy with Klaviyo and all of its features

June Adel
United States
About 1 year using the app
October 2, 2024

Very interesting app. Very well made and structured. Easy to use. Solves all email marketing & SMS needs. Rich content and suggestions that make using it very productive.
I had a minor problem with emails not sending that I couldn’t figure out. The support team was very helpful. Very quick response. They catered to my questions. And even shared solving the issue with the Klaviyo team as it was somehow intriguing. Thank you Andy for your help. Thank you Najah for finding what the problem was.

Snugmees
Lebanon
17 days using the app
December 10, 2024

I don't know how, users find this application great!

-Email? In short, complicating less competitive than email Shopify because there are short features is less good.
You really have to try to put parameters for logo and products etc. that are not already connected to our shop.

-pop-up? only one that could be interesting on this application.

-SMS? Drop too much Australian confidential policy that blocks everything because if you are in Europe or France not title company in this country Australia impossible to use sms.

In addition, limited free version 54 days after upgrading to X price!
Nice design ok may can feature to work from in without having any know problem.

ShopyUnivers
France
9 days using the app