Reviews (3,220)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for boosting email marketing, noting its seamless Shopify integration enhances customer engagement and sales. They praise its advanced email builder, effective automation, and comprehensive analytics. The intuitive interface suits newcomers, and the responsive support team, especially the 24/7 chat in paid plans, is frequently commended. It's seen as essential for e-commerce brands aiming to optimize marketing and strengthen customer relationships.

July 23, 2021

We started using Klaviyo in 2017 a few months after we opened our store, John's Crazy Socks, and it has been an essential tool ever since. We are committed to building a community with our customers and making personal connections; Klaviyo supports both objectives. t has helped grow from near zero to a 8 figure company. As we have grown, we have seen Klaviyo continually improve its offerings, taking advantage of new technology and changes in the marketplace. And their support has been terrific throughout. We consider Klaviyo to be an essential partner in our buienss.

John's Crazy Socks
United States
Over 4 years using the app
October 14, 2022

Klaviyo is the best email platform for store owners. The investment in Klaviyo is the best ROI for a marketer.

Masterpiece By Numbers
United States
Over 4 years using the app
December 14, 2023

Great assistance. Always a pleasure from the Klaviyo team<3

Metabolic Nutrition
United States
Over 4 years using the app
September 11, 2021

We love Klaviyo, great features and very helpful to build more engagement with our customers! Easy to handle.

PRINTM
Germany
Over 4 years using the app
December 22, 2023

Die beste E-Mail Marketing App für Shopify!

gesegnet
Germany
Over 4 years using the app
August 14, 2018

Love, Love, Love these guys. And their product.

Every couple of weeks when I log on to schedule a few campaigns and tweak some email flows, they come up with great, new feautures.

So far, these changes have helped and made my life a lot easier.

And they also generated more revenue, which doesn't hurt either.

What I like most about them is that they listen to their customers.

When you do a Live webinar with them, and you ask some questions, they (together with you) come up with new product ideas which they deliver to the product team right after the call.

If only more apps and people could be like them!

Alive Boutique
United Kingdom
Over 4 years using the app
January 21, 2019

Klaviyo is the ONLY email provider you should be using. It does cost more than the competition but absolutely worth it with the customization and segmentation you can do on their platform!

Lucy Avenue
United States
Over 4 years using the app
April 9, 2018

This app is the bees knees. I can't think of anything more than offering more employee functionality for other users.

Geeky apparel store:

https://threadiverseapparel.com/

Threadiverse
United States
Over 4 years using the app
March 8, 2019

I really like Klaviyo a lot. It's user friendly and has very good support. I use it to send emails to my e-commerce customers and their templates make it very easy. Learning to use the flows and I think that holds a lot of potential. Seems like there's endless options. I've tried a couple other top name automated marketing companies. Highly recommend Klaviyo over those.

CocoPits
United States
Over 4 years using the app
November 26, 2020

Thank you Klaviyo! I just started my business, and I am able to create different segments and lists. They make it very easy to use. Awesome technical support too.

Wellness Surge
United States
Over 4 years using the app