Reviews (2,954)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

January 25, 2022

Es la mejor aplicacion para email marketing que he encontrado para shopify. Los flows y automatizaciones son faciles de usar y ahorran mucho tiempo.

Biune.
Mexico
7 months using the app
September 30, 2021

Great marketing automation tool. Have set up all kinds of automations for our Canadian customers whom we want to segment from our US customers. Would rate 6 stars if I can.

Treats Happen Canada
Canada
7 months using the app
November 16, 2023

Die App ist sehr umfangreich und funktioniert sehr gut.
Fehlt nur noch die Übersetzung auf Deutsch, dann gäbe es 10 Sterne :-)

LiWeRa
Germany
7 months using the app
February 11, 2022

Best app i have come across to boost revenue and recovering abandoned carts using email marketing.!!

THE COASTAL HABITAT
India
7 months using the app
September 26, 2021

Has everything I need, I easy to use and the customer service is great.
You can create several flows and add several conditions to control your campaigns

Bokjeh
United States
7 months using the app
May 5, 2014

Klaviyo is legiiiiiit. Kicks mailchimp in the *you-know-what*!

The app allows to completely automate email marketing with extremely fine grained control. Think: email someone a week after they buy a bike and offer them a lock. Or if someone looks at red lights, red seats, and red bikes, email them something red!

Also, their support rules. Very helpful and quick to respond to questions.

Pure Fix Cycles
United States
7 months using the app
October 31, 2021

Crazy why klaviyo has only 4.2 not 5+ stars! It will take any business to next level. Always recommend klaviyo to anyone who enjoys creativity and marketing

GUFIT
United States
7 months using the app
June 22, 2022

Great and intuitive app. I'm not sold on the open rate when compared to other services, however the creation and building aspect is best in the biz.

The Furry Nomad
Australia
6 months using the app
December 11, 2021

This app is by far the best email app there is. It for sure is a bit clunky because of how extensive their functionalities are, but their pre-set email flows are a god send. Also, you get to use a lot of the app for free until your email list starts to pick up traction.

The Present Moment Co
United States
6 months using the app
April 8, 2022

Switched over from MailChimp toward the end of last year. It was a very big undertaking recreating all of our email flows, triggers, and templates - but in the end it was well worth the effort. Now we feel like we have a true CRM + Email + Metrics system that allows us to have a much more holistic view of our store and customer that we didn't have before. The ability to slice and dice data is also leaps and bounds better than MailChimp. Finally, even though doing a migration was a PIA, it also gave us an opportunity to re-look everything and button up trigger/DRIP/automation campaigns and fix issues and make things even better.

Doppeltree
United States
6 months using the app