Reviews (2,954)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

September 17, 2020

Intuitive to use and plenty of help on offer.

I didn't have much experience with an email app but this has lived up to its expectations so far.

Monday Supply
Australia
Over 2 years using the app
February 26, 2019

Best email marketing platform for ecommerce ever! Awesome support and amazing features. Lots of documentations and a big and great community

Meat House Panama
Panama
Over 2 years using the app
January 20, 2016

So far, I'm finding my way fairly easily. Ricky has been very helpful with any questions I have. And I am impressed by the personal attention Klaviyo provides. I feel like I am working with an actual person as opposed to some huge corporation. I am building my handmade jewelry business and Klaviyo has given me the tools I need to succeed.

Neri Handcrafted
United States
Over 2 years using the app
September 17, 2021

Love using Klaviyo for our business, great connect w/ Shopify as well! Really like how easy it is to create segments of our audience to send the best information to each person possible.

Love Sweat Fitness
United States
Over 2 years using the app
January 19, 2019

Just installed it. Manage to link to Shopify and send our first campaign in 30 min!!! Really easy to work with!

Fältbutiken
Sweden
Over 2 years using the app
Edited April 22, 2019

Email marketing is our primary source of revenue. We used a primate before and had moderate success. But Klaviyo took us to another level. Thanks for SHOWIN ME THE MONEY!!

COREGAMI
United States
Over 2 years using the app
February 29, 2016

We use this app at www.coffeecanopy.com. This is by far the best e-mail app we've come across. And the best part is that it's 100% free for contacts under 250 email addresses.

This app is feature rich and better than any other free e-mail app by far. Our favorite part is that you can setup flows so that e-mails are automatically sent out based on the parameters you setup. Klaviyo does a great job pre-loading these e-mails and then you can just tailor them to your needs.

We definitely recommend this app to everyone!!!

Coffee Canopy
United States
Over 2 years using the app
November 9, 2018

I am ussing it to set al my customer journeys. It works awesome. Better than expected. Great app, so definitely try it

The Qualis
Chile
Over 2 years using the app
Edited May 26, 2019

I have this app on my 2 stores. It really helps me create campaigns in a simple way. They have a ready-made template as well. I use it for all my email marketing needs. Couldn't leave without this awesome app. I do not have to contact support for any errors or issues.

Comfy Kids Bedroom
United States
Over 2 years using the app
August 10, 2015

Best app on Shopify!!! Awesome customer service! MUST GET!

Shopthefinest
United States
Over 2 years using the app