Reviews (2,994)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

December 3, 2020

great! It lets you do everything for FREE as if it were full up to 250 contacts. Very good, I recommend it

La Masia Vinoteca
Argentina
About 2 years using the app
July 23, 2016

Cough up the dough and get this instead of wasting your time with Mailchimp. You're an ecomm store, not a blogger. Serious money to be made.

Glacier Nutrition
United States
About 2 years using the app
November 25, 2018

Just started using Klaviyo and so far it's been a smooth experience. Klaviyo provides guides to explain the process of sending emails but, for the inpatient, it is relatively easy to figure out. Looking forward to learning more!

LiberTea Co.
United States
About 2 years using the app
April 28, 2014

We're having a great experience with Klaviyo so far! Amazingly fast customer service, easy to use backend & powerful analytics. Couldn't recommend it more!

NOMAD
United States
About 2 years using the app
April 16, 2021

The best automation & emailing app for Shopify store I've tried 3 apps before testing Klaviyo and I can confirm it gives the best possible experience when it comes to convenience and results.

Valdera Life Romania
Bulgaria
About 2 years using the app
March 31, 2019

very good this app. I used these for my store and i think the analysis doing really well comparing to other email marketing tool

umammamia
New Zealand
About 2 years using the app
August 22, 2016

Incredibly impressed with Klaviyo. A must app for any online store.

Techsmartwear
United Kingdom
About 2 years using the app
Edited October 14, 2022

I really enjoying being able to see the revenue gathered from each EDM sent out. It's really easy setting up templates for the campaigns going out and since the update, ensuring that our branding looks the same across all communication is even easier. Setting up flows is super easy and I love having that extra to be able to offer customers because of it.

Hemp Gallery Australia Pty Ltd
Australia
About 2 years using the app
January 23, 2019

Started of with mailchimp but think klaviyo has a nicer style to it. Easy to put together emails and implement flows.

HIT THE HAY
Sweden
Almost 2 years using the app
October 4, 2019

Takes a bit of effort to set up but is easy to do. Once you do, Klaviyo handles everything for you in a fully automated process. I've tried a few and Klaviyo is definitely the best.

i-need-one.com
United Kingdom
Almost 2 years using the app