Reviews (3,144)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

March 29, 2019

This app is very easy to use and perfect! Great design and save so much time! I like it! Thank you so much!

Ning Bags
United States
Over 3 years using the app
June 26, 2020

Fantastic Email Marketing Manager. This replaced MailChimp immediately once we saw what we were missing out on. The Flows feature makes it incredibly easy to set up automated email campaigns that look fantastic. Integrates with all our desired analytics. Well done Klaviyo!

Meeple Movers
United States
Over 3 years using the app
July 2, 2019

Just made the switch from Mailchimp to Klaviyo, and I'm kicking myself for not doing it sooner. Klaviyo goes hands-down above and beyond what Mailchimp offers, with plenty of pre-made flows and templates to get you started. 100% recommended.

Maverick Coffee Co.
United Kingdom
Over 3 years using the app
December 18, 2020

It does what it says out the box. So much more powerful than any other ESP I've come across and it does genuinely pay for itself almost right away. Happy customer.

Jeremy Loops
South Africa
Over 3 years using the app
September 24, 2016

Great app, its free and allows us to customise the emails our store sends automatically

Saltwood
United Kingdom
Over 3 years using the app
April 12, 2014

Great service and even better support!
We've been flying a bit by the seat of our pants with our launch but everyday we are finding Klaviyo to be invaluable for our business and more importantly, for our customers!

joegoesbro.com
Canada
Over 3 years using the app
March 27, 2018

Klaviyo is a leader in email marketing and has been great addition to my shopify marketing tools.

Pensxpress
United States
Over 3 years using the app
December 12, 2023

Best support in the game. Klaviyo support is always there, always trying their best to help you out. They're SUPER competent and it feels like you're talking to actual humans rather than robots. The amount of times I got quick help solving my issues is priceless. I cannot praise the support enough, honestly.

Awesome Maps
Germany
Over 3 years using the app
January 7, 2021

The drag and drop feature on both the automated flows and the email template has been very easy to use. Took me a few days to get the full platform all figured out but once I got passed the learning curve it's been awesome. I would definitely recommend Klaviyo to anyone.

Absolute Home Furnishings
United States
Over 3 years using the app
August 18, 2020

Very good app. Takes a bit of work to set up, but once set up it works beautifully. We're very happy with it and highly recommend it.

PNP Supplements
United States
Over 3 years using the app