Reviews (3,144)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

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Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

November 25, 2021

Super handy App for email marketing and very user friendly. Love the analytics that it provide. Congrats for a great app.

The Cork Collection
Portugal
About 3 years using the app
February 8, 2021

Love the app! Its just amazing and its so simple to usw. Started couple weeks ago and already my favorite app

2-FITT
Germany
About 3 years using the app
March 1, 2021

A long time mailchimp user i have tried Klaviyo with this store on the advice of our Plus Merchant Success Manager and so far so good. We are on the free plan so far as its a new store with no existing customer base. But even with the free plan we've been able to add subscribe pages, entry/exit popups and all the flows and connections. happy days so far.

Outdoor eStore Australia
Australia
About 3 years using the app
March 10, 2020

Fantastic for email marketing and SMS. Great deliverability, love the flows that you can set up. Klaviyo accounts for about 30% of our revenue. The team is also fantastic - they're always looking to improve and actually speak to their customers about what they like, don't like etc. Cannot recommend them enough.

Nooks
Canada
About 3 years using the app
Edited May 22, 2024

I love how easy Klaviyo is to use. I also love the instruction they provide as well as how the program continues to grow with the industry.

Sante Grace
United States
About 3 years using the app
December 7, 2020

I use it to send campaigns to my newsletter subscribers and email flows to customers and potential customers. It gives good data to track success and easy to install and use. Highly recommend.

Lake Superior Linen
United States
About 3 years using the app
Edited September 19, 2020

very smooth user interface. best email marketing app with so much customisation and options.Defiantly recommended

Indianleathercraft
India
About 3 years using the app
October 8, 2015

Great app, easy to pull together a creative email marketing. The dashboard insights/stats are extremely valuable (thank you) we're glad we made the switch over from Mail Chimp & Survey Monkey to consolidate our marketing data in one place. It pays for itself in terms of monthly fees, as long as prices stay the same, its worth every penny.

Virginhairandbeauty Com
Hong Kong SAR
About 3 years using the app
August 30, 2021

Robust and powerful email marketing tools. There's a bit of a learning curve, but they have lots of resources to help. We especially love the email flow chart visualization tool.

Sabersmyth
United States
About 3 years using the app
September 24, 2018

I use this app to assist with my email re-marketing campaigns. Better than most api's that claim the same benefits also comes with great drag and drop templates. You get up to 250 subscribers for free when you get above the allowed free account the benefit outweighs the cost. The support is also excellent and always responds promptly. One of the must have api for a e-commerce business. Klaviyo also integrates well with a lot of api's, the instructional videos are very well put together. Thank you to the team at Klaviyo, excellent product.

MyKidsNuk
United States
About 3 years using the app