Reviews (3,276)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its advanced email automation, segmentation, and analytics, noting its user-friendly interface and seamless Shopify integration. They appreciate the effective synchronization of customer data and personalized marketing efforts. The support team is highlighted for providing valuable assistance through video and chat, alongside a wealth of educational resources like webinars and tutorials, making it a powerful tool for enhancing customer engagement and sales.

December 14, 2023

Great assistance. Always a pleasure from the Klaviyo team<3

Metabolic Nutrition
United States
Over 4 years using the app
September 11, 2021

We love Klaviyo, great features and very helpful to build more engagement with our customers! Easy to handle.

PRINTM
Germany
Over 4 years using the app
August 14, 2018

Love, Love, Love these guys. And their product.

Every couple of weeks when I log on to schedule a few campaigns and tweak some email flows, they come up with great, new feautures.

So far, these changes have helped and made my life a lot easier.

And they also generated more revenue, which doesn't hurt either.

What I like most about them is that they listen to their customers.

When you do a Live webinar with them, and you ask some questions, they (together with you) come up with new product ideas which they deliver to the product team right after the call.

If only more apps and people could be like them!

Alive Boutique
United Kingdom
Over 4 years using the app
December 22, 2023

Die beste E-Mail Marketing App für Shopify!

gesegnet
Germany
Over 4 years using the app
January 21, 2019

Klaviyo is the ONLY email provider you should be using. It does cost more than the competition but absolutely worth it with the customization and segmentation you can do on their platform!

Lucy Avenue
United States
Over 4 years using the app
April 9, 2018

This app is the bees knees. I can't think of anything more than offering more employee functionality for other users.

Geeky apparel store:

https://threadiverseapparel.com/

Threadiverse
United States
Over 4 years using the app
March 8, 2019

I really like Klaviyo a lot. It's user friendly and has very good support. I use it to send emails to my e-commerce customers and their templates make it very easy. Learning to use the flows and I think that holds a lot of potential. Seems like there's endless options. I've tried a couple other top name automated marketing companies. Highly recommend Klaviyo over those.

CocoPits
United States
Over 4 years using the app
November 26, 2020

Thank you Klaviyo! I just started my business, and I am able to create different segments and lists. They make it very easy to use. Awesome technical support too.

Wellness Surge
United States
Over 4 years using the app
August 15, 2019

The gold standard when it comes to e-commerce marketing. We've used a few different companies before, if you're selling physical goods, Klaviyo is the best hands down.

ATH Organics
United States
About 4 years using the app
May 17, 2020

Probably the best customer automation apps on the app store, has made my life a breeze and has really helped with customer engagement. The out of the box flows are amazing!

NZFUR+SKIN
New Zealand
About 4 years using the app