Reviews (2,956)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.
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Terrible. Had a sign up form on my pre-launched website. When I tried to notify the ones who had signed up that the site was live Klaviyo disabled my account and didn't let me notify them.
I'll have to email everyone one by one. Terrible service.
There is a learning curve to using this platform and the new rules with email have made that harder.
The first time I used this app I thought it was great, but then my account was disabled and that caused me great frustration. I tried to reach out to someone and it wasn't easy, but a real person did connect with me. She explained what was going on with my account. Thank you for helping me out.
Now, I think I'm back on track.
Works great and has many useful tools for newsletter execution! Integration with shopify is very in depth.
The capabilities are great - especially now that you can crop images that you've added to templates. The drag and drop options are seamless and they even provide a cheat sheet of codes to help you when wanting to customize your emails. Customer support is also amazing!
We think our APP and support team are top tier too. Thank you so much for this amazing review.
Estoy usando Klaviyo y me parece fantástico, fácil de usar, la recomiendo 100%, la sincronización con Shopify es facilísima de hacer.
This is a fantastic and easy-to-use app that allows one to create beautiful and effective email marketing templates and campaigns.
I would definitely recommend Klaviyo because of it's ease of use - it's highly intuative. Even a person with no experience in email maketing can go in there and start using it.
Thanks for the review and for choosing Klaviyo!
Where to start... klaviyo has not been able to successfully cancel my subscription for over a year. They just continue to pull from my account. If you call them you wait on the phone foreverrrr only for the automated system to say they are having a hard time connecting to support then it hangs up on you. At one point I finally managed to get them on the phone after months!! At that point they told me the account was canceled. It still wasn't. So here I am being charged for what is seeming like the rest of my freaking life. They always say it is canceled and you'll receive a confirmation email but not until we are off the phone. It never comes so you have no proof of cancelation. This is just continuing. Total scam. There is a clear cut section showing how to cancel within the app. Except you have to confirm your email. It always says the email address is wrong although it is clearly showing your email address in the account setting. SCAM SCAM SCAM! And it never worked to begin with. Just the worst company.
Simple, easy, versatile, user friendly, and so much more!
This is my first time using Klaviyo and I can admit it's easy and simple. When I need help I either use the website or youtube. Great company!!