Reviews (3,144)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

October 16, 2022

Klaviyo is the best email and sms automation platform for Shopify. There's no questions about it! We have been able to grow our user base and drive significant revenue during the past year through Klaviyo.

Undrdog Surface Products
United States
About 3 years using the app
February 1, 2023

Switching to Klaviyo from our previous well-promoted but under performing ESP has transformed our email marketing success. Klaviyo provides vastly superior data on every customer, every automation and every campaign, helping us make better decisions and drive greater ROI each month. The support guides are really comprehensive, their team are always quick to provide guidance and the platform is constantly improving. Keep up the sterling work Klaviyo.

Wingback
United Kingdom
About 3 years using the app
Klaviyo replied February 1, 2023

We're so thrilled you're seeing incredible value from Klaviyo! Can you send a note over to feedback@klaviyo.com? We'd love to connect directly and learn more about your success!

March 31, 2017

we've now used this service on two stores and we couldnt be happier, great app, great service.

www.boomcandy.com

Boomcandy
Canada
About 3 years using the app
November 23, 2020

Integrates beautifully with Shopify. I love the tools Klaviyo offers! They are very intuitive and easy to use for people who are not CRM experts!

Champ Outdoor
United States
About 3 years using the app
June 2, 2015

Great tool for email marketing. Best template editor for Shopify I've found yet, much easier to use than Mailchimp. A little pricey compared to other options, but easily pays for itself by making it faster and easier to build out campaigns.

Little Black Diamond
United States
About 3 years using the app
December 21, 2023

Excellent product. Very intuitive to use and very flexible indeed. Chat support is absolutely excellent.

workweargurus.com
United Kingdom
Almost 3 years using the app
May 9, 2023

Great integration with Shopify. Super easy to set up and use. I moved over from MailChimp a few years ago and really happy with it.

LOBOCKI
Australia
About 3 years using the app
January 5, 2016

Great customer service. They sorted my problem within a couple of hours. I cannot recommend Klaviyo highly enough.

Impera Nutrition
United Kingdom
About 3 years using the app
June 13, 2018

Awesome app that works perfectly. Absolutely love it!

The Bircher Bar
Australia
About 3 years using the app
February 12, 2021

Love using Klaviyo's email service! Great templates and very easy to set up and integrate my existing customer list. I recommend!

Weird Friends Club
United States
Almost 3 years using the app