Reviews (2,956)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

May 8, 2013

Great, convenient app for enhancing the appearance of e-mails sent through Shopify such as the order confirmation and shipping notifications! Easy to use and integrated in a manner that is also simple to understand. Awesome, quick-responding customer service. I use the free version which allows me solely to edit Shopify's email templates but have heard good things about the other plans as well. Definitely recommend!

Midori Bikinis
United States
Over 2 years using the app
September 12, 2016

We've made some good decisions with our business. This was the best.
Plus, we assume their support people are incredibly attractive.

Think Crucial
United States
Over 2 years using the app
February 19, 2019

Super application gratuite pour l'automatisation d'envois et le suivi de la liste d'abonnés. Utilisation facile et précise

Chou de Chic
France
Over 2 years using the app
October 18, 2021

I use Klaviyo for email, but it would be great to get to use the SMS instead of having to have another app for it, but overall, I like it and I like that customization of audiences and list, etc. I like the built-in flows as well. Makes my job easier.

Bea's Bayou Skincare
United States
Over 2 years using the app
Klaviyo replied October 19, 2021

Hi Arielle, thank you for sharing your favorite parts of Klaviyo. To achieve your goal of a simpler workflow for multi-channel marketing, we recommend utilizing Klaviyo’s own SMS solution. Doing so allows the two channels to work together for even greater success, and it makes your job even easier! I'll have a member of our team reach out shortly to start the conversation and answer any questions you have in getting set up.

February 12, 2016

Great App really helped make our html automated e-mails look fab! www.saladdaysonline.com

Order Salad Days
United Kingdom
Over 2 years using the app
Edited January 11, 2023

Wow! This is an extremely powerful email marketing platform. The automation flows are really incredible. Set 'em and forget 'em. It's like hiring a workforce of robots to help you collect extra $$$ that could have slipped away (and often do). Highly recommend this!!

Update: Klaviyo support is badass awesome!!!! Fast, helpful. They care. An app I actually don't mind seeing appear on my credit card bill unlike many others.

gabi+skin
United States
Over 2 years using the app
September 7, 2018

YOU CAN'T RUN AN E-COMMERCE BUSINESS WITHOUT KLAVIYO! I tried all the other email marketing software and yeah it was a little cheaper, but cheaper comes with a big fat hidden price tag. Ask yourself how much is your time worth? How much is a new customer worth? Klaviyo is the ultimate email marketing system, the options are endless and the ease of use once you get in there is amazing. Bite the bullet and add Klaviyo to your toolbelt you won't regret it. I love you guys!!!

Knot Around Your Neck
United States
Over 2 years using the app
May 27, 2021

Its expensive but its fantastic, you must to use always and you will sell a lot I am a klaviyo lover

biodegcl
Chile
Over 2 years using the app
September 13, 2021

Klaviyo is a great email program. It's intuitive and integrates perfectly with Shopify to aid segmenting and analytics, and the support we receive is excellent!

Incu
Australia
Over 2 years using the app
July 30, 2019

Moved over with our Shopify shop from MailChimp to Klaviyo. This is the way an ecommerce marketing (email) automation should work. Highly recommended, within 2 hours setup everything incl. send out a perfectly aligned responsive newsletter!

StoerHorloge.com
Netherlands
Over 2 years using the app