Reviews (2,996)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

February 10, 2022

I've been using Klaviyo for almost 2 years since I found out it integrates seamlessly with my Shopify store. It's been great. The online help pages are actually helpful, and my emails have never looked better. I recommend it to every entrepreneur I meet!

American Happy
United States
Almost 2 years using the app
November 24, 2023

I don't need all the complications that come with a full CRM app. Klaviyo is fantastic as an email marketing app. Our life has become much simpler and easier with Klaviyo. I highly recommend giving Klaviyo a chance to see what it can do for your business.

Cascadian Water
United States
Over 1 year using the app
May 1, 2019

I'ma first time email campaign creator and I seem to have pulled it off, haha. I really recommend Klaviyo, I can only imagine what experience email pros could do. Cheers Klaviyo!

Remezclas Cultura
United States
Almost 2 years using the app
March 15, 2022

Best email for ecommerce ever built. We've added substantial revenue with campaigns and flows. Outstanding customer support as well.

Kiriko Made
United States
Almost 2 years using the app
April 10, 2020

This app is amazing! Honestly, Our previous provider could NEVER compare. We have told all of our business buddies to switch over. So easy. So simple. We wish we would have chosen them first

Thee Curve Boutique
United States
Over 1 year using the app
October 12, 2015

Nice app. If you don't want a plain text email for abandoned carts, then this is the app for you. It lets you create your own template so you're not stuck with a stock version of any sort of notification email that makes the brand value look weak IMO.

Integration is easy, and they have some sort of automation wizard that guides you through most of the processes.

Customer service is really on point -- Another thing to really consider since most of the apps on shopify have poor customer service.

I'm trying to follow up with something negative as a closer but cannot think of anything lol. I need some coffee.

Great app for sure. 5/5.

Go Iaso
South Korea
Over 1 year using the app
Edited June 14, 2018

The features of this app are very good. It took some back and forth with support to get everything to work, but overall this is a great app.

Eco Depot Africa
South Africa
Over 1 year using the app
April 6, 2020

I love using Klaviyo! So easy to use and makes me run my business smoothly. I recommend Klaviyo to everyone.

Koko Riko Tea
United Kingdom
Over 1 year using the app
January 16, 2022

Finally, a Shopify app that just works. Only just started using this, but I'm already enjoying it and look forward to see the results.

Seed n Sow
United Kingdom
Over 1 year using the app
August 28, 2023

Whenever I've got questions, the Klaviyo help team is so dialed in and helpful and quick to respond.

Far Bank Enterprises
United States
Over 1 year using the app
Klaviyo replied August 30, 2023

Great to hear you're getting all the help you need and thanks for the review!