Klaviyo: Email Marketing & SMS

Moved over with our Shopify shop from MailChimp to Klaviyo. This is the way an ecommerce marketing (email) automation should work. Highly recommended, within 2 hours setup everything incl. send out a perfectly aligned responsive newsletter!

Klaviyo is one of the best platforms around and the customer service is top notch. From the smallest detail to the biggest problem imaginable, they always seems to assist in ensuring my email program is running on all cylinders. I would recommend 1000 times over!

Works brilliantly with Shopify, is designed FOR e-commerce, is very intuitive and the support is amazing and fast (I'm saying that has a very non technical person who has to do all of this stuff on my own for our brand)

Based on our experience, be very careful with Klaviyo billing. Even if you turn plan auto-upgrade OFF, Klaviyo turns ON the auto upgrade in their billing forms if you upgrade via a campaign. With this, Klaviyo will over-ride your selected plan choice, up-charging you 100% more than you agreed or needed in our case. Plus Klaviyo says they have specific policy that they do not provide refunds when you fall into their auto-upgrade bucket. So be careful to look for auto-checked boxes as we found in our experience can double your cost with no benefit and absolutely no refunds.

I LOVE KLAVIYO, ES LO MEJOR QUE HAY EN EL MUNDO, MIS CAMPANAS SON MUY EFECTIVAS Y ME CONSIGUEN MUCHAS VENTAS, LO AMO

The best email marketing app

Locked out of my account. Can't access the live chat and no response from the email that was sent!!! Will Update if issue is ever resolved. The issue has been resolved. Thanksgiving break had the support team playing catch up. Very helpful once I was able to speak with someone.

If you are serious about email marketing and you own an e-commerce website, do yourself a favour and ditch MailChimp...

Go with Klaviyo!

Once again, this app is not perfect.
Klaviyo has been getting some bad rep with their customer service time of response (but have you ever tried to easily find a contact link in MailChimp?? Nowhere to be found!)

This is the kind of application that is worth studying.
It's not a "one-click it works" app.

Learn it... study it's potential.
Email marketing can become one of your main source of recurring income for your e-commerce.

Once your flows are running, you get a clear idea of which ones are profitable and which ones need improvement.

Their focus on e-commerce is why you need this app.
It's not cheap, but it grows with you.

So the more it will cost, the more money you will make.

Stop comparing the monthly cost with other basic email apps.
They don't compare.
Once setup this app will pay for itself 20X.

The level of segmentation you get with Klaviyo out of the box is where the power is found.

They keep coming up with new features too (dynamic coupons!! yeah!).
They keep improving the interface.

Learn how to use this powerful email app and you'll never look back.

Love it. I'm only annoyed I didn't move to Klaviyo sooner. Support is really good and learning so much already. Highly recommend

Customer service sucks!!!! Repeated emails for the same problem still can't be solved. Live chat takes a long time for someone to reply every time!