Reviews (2,996)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

March 22, 2021

Very happy with Klaviyos features, pricing and support team who are always on hand to answer my queries.

Vite Naturals
United Kingdom
Over 1 year using the app
July 4, 2018

Very good app. Easy to use and intuitive.

Camotrek
Bulgaria
Over 1 year using the app
March 20, 2019

Awesome product! Something I was looking for, email templates are nice and they have great tutorials!

Sparkle Red
Mexico
Over 1 year using the app
Edited December 23, 2018

Love unresponsive buttons and insanely long upload times? Use Klaviyo!
Specially made buy what seems like toddlers on a tomagotchi, klaviyo has continued to fail to do the simplest of things. Looks very fancy but very unresponsive and frustrating.
This is a one star review as Klaviyo seems to not let you show one star.

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The Hammer Apparel
Canada
Over 1 year using the app
September 20, 2023

Macht genau das, was es soll. :-)

EZ Originalz
Germany
Over 1 year using the app
August 2, 2023

I received fast and excellent help! Thank you so much. I really appreciate it.....................

Madly Wish
United States
Over 1 year using the app
Klaviyo replied August 3, 2023

We're happy to help! Thanks for the review!

November 3, 2020

This app is very powerful to manage all issues related to email marketing. It is true you will need a learning curve, but in other apps it is the same. The Shopify integration is simple, therefore creating flows is easier. I am suprissed when some people say Customer Service doesn't work properly, because Klaviyo answers to me always on time resolving my doubts. I am very satisfy with Klaviyo. Recommended.

CocoWod
Spain
Over 1 year using the app
July 17, 2018

It has a lot of different templates you can use and customize, its build as drag and drop so it will be without a hassle to set it up. It has very nice designs.

Escape Watches
United States
Over 1 year using the app
February 4, 2020

Klaviyo integrates very well with Shopify and pulls some meaningful data allowing you to retarget your customers through each phase of their lifecycle. In addition, the ability to integrate your audiences constantly to FB is key to keep messaging focused across platforms.

Rex Specs
United States
Over 1 year using the app
September 16, 2016

A really helpful tool for marketing your products. I also like their option to manually send emails to customers.

Explore Oslob
Philippines
Over 1 year using the app