Reviews (2,954)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.
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Support here is the worst. We are trying to connect to Klaviyo our other shop for another country and have contacted Klaviyo at least 10 times since 2 weeks. All we get are generic replies and it seems nobody is reading our mails or helping us!!! The problem is this app haa a bug. After we try to connect another user it sends a link that is already expired the mment we click on it to confirm. Last week we waited 5 days to get another generic reply and see no interest in them actually checking the problem and helping us. This is the worst support we have experienced here on Shopify!
Thanks for reaching out, we certainly want you to have a good experience with support. The team should be reaching out directly soon if they haven't already.
I like using it. Easy to implement. Starting to use it more often, getting used to it and exploring posibilities. Powerfull tool.
This app has really helped us to stay personable and informative to our customers! Setting up each campaign is super easy and the website does a great job of explaining how to use it! Thanks for this wonderful app!
I am finding Kalviyo to be a really great addition to my store. I am using all the flows and find them really helpful. Creating content is really easy too.
No integrity. The point of contacts have Zero integrity. Kyle Collingham canceled twice, and on the 2nd time didn't bother to send an email.
Then I contacted customer support, and they said they only cared about trouble shooting the product.
Our business loves using Klaviyo! Not only is it easy to use and integrate with your Shopify store, but they have great customer service and account management support to help you if you get stuck. Highly recommend!
Amazing for small business owners. Very easy to understand, setup emails and pop-ups for your website.
Creating emails is also very easy and doesn't require any design skills.
Hands down the best email marketing automation tool for e-commerce businesses of all time!!! Very easy to use and creates real scalable results. Their support team is hands down the best, they pulled through on an app integration extremely last minute and I know a huge number of Klaviyo users benefited incredibly from their hard work. Rockstar app, rockstar team!!!
I have been using Klaviyo for a while and it is by far one of the valuable apps on my site. Love it and can't do without it!
We've used Klaviyo to completely scale our email marketing efforts and it has not disappointed! Great service for scalable, custom, and personalized email communications.