Reviews (3,220)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing, noting its seamless Shopify integration enhances customer engagement and sales. They praise its advanced email builder, effective automation, and comprehensive analytics. The intuitive interface suits newcomers, and the responsive support team, especially the 24/7 chat in paid plans, is frequently commended. It's seen as essential for e-commerce brands aiming to optimize marketing and strengthen customer relationships.

December 12, 2021

I use this app for email marketing and email acquisition. It's great once you know how to use it. They only thing I had an issue with was actually learning how to use it and understanding the tools, which is a lot!! Nice to have a tutorial.

Oya Luxe
United Kingdom
Over 3 years using the app
April 29, 2021

Klaviyo's user interface is easy to use, which is a refreshing change from other web-based systems. And I especially love their pre-fabricated flows.

PURE-MSK
United States
Over 3 years using the app
August 17, 2023

We've been using Klaviyo for a few years and it's awesome. It's fairly easy to use and for anything that we struggle with, their support is fantastic. We recommend this app for anyone looking for detailed analysis of the behavior of their customers on their mailing list.

Spice Pots
United Kingdom
About 3 years using the app
Klaviyo replied August 18, 2023

Thanks for the review and for your loyalty!

November 25, 2021

Super handy App for email marketing and very user friendly. Love the analytics that it provide. Congrats for a great app.

The Cork Collection
Portugal
About 3 years using the app
February 8, 2021

Love the app! Its just amazing and its so simple to usw. Started couple weeks ago and already my favorite app

2-FITT
Germany
About 3 years using the app
March 1, 2021

A long time mailchimp user i have tried Klaviyo with this store on the advice of our Plus Merchant Success Manager and so far so good. We are on the free plan so far as its a new store with no existing customer base. But even with the free plan we've been able to add subscribe pages, entry/exit popups and all the flows and connections. happy days so far.

Outdoor eStore Australia
Australia
About 3 years using the app
March 10, 2020

Fantastic for email marketing and SMS. Great deliverability, love the flows that you can set up. Klaviyo accounts for about 30% of our revenue. The team is also fantastic - they're always looking to improve and actually speak to their customers about what they like, don't like etc. Cannot recommend them enough.

Nooks
Canada
About 3 years using the app
Edited May 22, 2024

I love how easy Klaviyo is to use. I also love the instruction they provide as well as how the program continues to grow with the industry.

Sante Grace
United States
About 3 years using the app
December 7, 2020

I use it to send campaigns to my newsletter subscribers and email flows to customers and potential customers. It gives good data to track success and easy to install and use. Highly recommend.

Lake Superior Linen
United States
About 3 years using the app
Edited September 19, 2020

very smooth user interface. best email marketing app with so much customisation and options.Defiantly recommended

Indianleathercraft
India
About 3 years using the app