Reviews (2,956)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

June 29, 2018

Really the best email platform out there. The new Pre-built flows are fantastic and if you're an ecommerce business, theres no where else you should be than Klaviyo! heydayfootwear.com

Heyday Footwear
United States
About 2 years using the app
December 21, 2022

Klaviyo has become a very important part of our marketing strategy through its ability to segment our customers in great detail. Customer's product choices and behaviors are all easily broken down in Klaviyo and used to better understand them. Less wasted email campaigns- getting the message to the right people. Klaviyo's extensive support library is a major plus whenever you may have questions.

General Knot & Co.
United States
About 2 years using the app
November 20, 2020

Love the use of email flows from this app! Setting up flows and campaigns are easy, almost with no effort.

The Lash Drip
United States
About 2 years using the app
November 3, 2023

Great customer service!

Ilouity
Sweden
About 2 years using the app
December 7, 2015

Simply the TOP Shopify app out there !!! It's the all-in-one marketing platform you'll ever need and an ABSOLUTE MUST HAVE for any eshop owner. Their service and assistance is, excellent, too. Get it or you'll be missing out.

Coloraddicted Com
Greece
About 2 years using the app
December 3, 2020

great! It lets you do everything for FREE as if it were full up to 250 contacts. Very good, I recommend it

La Masia Vinoteca
Argentina
About 2 years using the app
July 23, 2016

Cough up the dough and get this instead of wasting your time with Mailchimp. You're an ecomm store, not a blogger. Serious money to be made.

Glacier Nutrition
United States
About 2 years using the app
November 25, 2018

Just started using Klaviyo and so far it's been a smooth experience. Klaviyo provides guides to explain the process of sending emails but, for the inpatient, it is relatively easy to figure out. Looking forward to learning more!

LiberTea Co.
United States
About 2 years using the app
April 28, 2014

We're having a great experience with Klaviyo so far! Amazingly fast customer service, easy to use backend & powerful analytics. Couldn't recommend it more!

NOMAD
United States
About 2 years using the app
April 16, 2021

The best automation & emailing app for Shopify store I've tried 3 apps before testing Klaviyo and I can confirm it gives the best possible experience when it comes to convenience and results.

Valdera Life Romania
Bulgaria
About 2 years using the app