Reviews (3,150)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

October 23, 2015

Klaviyo has worked very well for me and has allowed me to increase the revenue generated from my email marketing initiatives exponentially. The are also very helpful and very responsive whenever I have a questions about a feature or an issue that needs to be investigated or looked into. I highly recommend them!

Blackartdepot
United States
Almost 3 years using the app
December 13, 2019

I was nervous at first leaving Mail Chimp - I'm so glad I gave this a try. Beautiful templates that are easy to use. Love the easy link to Shopify too!

Clear Unity Bags
United States
Almost 3 years using the app
November 21, 2018

We love this app! It works great and does everything we need regarding email marketing! Highly recommended!

LivingEngine
Israel
Almost 3 years using the app
Edited April 2, 2019

I used this app to help me with email campaigns and I really like it! It's the first time I sent one out. There are many templates to choose from, which makes the process so much easier. I also love the fact that you can set up analytics. Great product! - Thank you Klaviyo

modcolorpop
United States
Almost 3 years using the app
December 18, 2023

Amazing customer service! Solved my problem and Deb made a video on the spot, to show me what I needed to fix to solve my issue. Well done!

Fun Learn Grow Co.
United States
Almost 3 years using the app
October 17, 2022

Great app and great customer service, best app for flows automation and audience targeting. Maybe its expensive.

Ypsons
France
Almost 3 years using the app
January 21, 2019

Amazing app. Love all the flows. Takes a bit of time to learn but really worth it in the end! Love it

Loving Hands Grooming Gloves
Canada
Almost 3 years using the app
October 28, 2015

I absolutely love this app! It makes everything seamless and so professional. Must have for shop owners!!

The Truth About Baby Weight
United States
Almost 3 years using the app
July 14, 2014

Mailchimp is for sending emails. Klaviyo is for making money.

We've automated all of our autoresponders and abandoned cart emails to Klaviyo and are very happy with the results. Their tools are very powerful and their support is top notch.

Tortuga Backpacks
United States
Almost 3 years using the app
January 17, 2014

Outstanding, simple, sleek system that is intuitive, streamlined, and effective.

theory11
United States
Almost 3 years using the app