Reviews (3,144)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

November 17, 2023

We love Klaviyo - it's a powerhouse. Highly recommended.

Scent New York
United States
Almost 3 years using the app
June 21, 2017

Just getting started with the new store but love the support. Team is knowledgable and helpful with walking me through since I'm not so technical. Thanks guys!

Hamilton Perkins Collection
United States
Almost 3 years using the app
November 25, 2019

We love Klaviyo so far. We are very new to email marketing and it has been very easy to use and the feedback from our customers has been great! I would highly recommend this app to anyone with a Shopify Store.

Great Basin Coffee Company
United States
Almost 3 years using the app
November 25, 2020

We use Klaviyo since we started 3 weeks ago. We already made some sales because of our flows we have created in Klaviyo. This app is more than just a email marketing app - the opportunites and chances a huge!

Vandrap
Germany
Almost 3 years using the app
October 26, 2020

Fantastic app and love the integration with Shopify. Makes all the work a lot easier. Love that they also offer a good portion free to get started.

Nettimport.no AS
Norway
Almost 3 years using the app
May 19, 2024

Una gran herramienta y un equipo de soporte excepcional.

PERMISOSHOP
Spain
14 days using the app
January 1, 2021

LOVE THIS APP! I was previously using Privy, and needed a way to set up automated email flows for welcome emails, and to filter users by country (e.g. To give new subscribers a welcome discount, then follow up if they had not used it yet, with prices in local currency). Klaviyo has been a great solution, for free. I found some parts challenging in the beginning such as accidentally deleting entire email flows and not being able to get them back, but once I got used to it, this app has been everything I wanted for managing customer lists and leaving automation to do the work!

The Drag Room
Netherlands
Almost 3 years using the app
January 21, 2021

Thank you Klaviyo. Works very well. I discovered many news ways to reach my customers. Just waiting for results now...

Cristalview
Portugal
Almost 3 years using the app
July 26, 2021

Great customer evangelist on twitter sharing all valuable information :) Great employees = Great product!!!

Fames Chocolate
United States
Almost 3 years using the app
April 23, 2019

I'm not tech savvy but Klaviyo makes email marketing on Shopify easy. So far I'm very impressed with both functionality and ease of use.

Cartwright Bag
United States
Almost 3 years using the app