Reviews (2,425)

Overall rating
4.5
Counts per rating level
  • 77% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly with an intuitive interface and easy setup. They appreciate the customizable templates and flows for personalized marketing, as well as the seamless Shopify integration for targeted data. The app's segmentation tools and exceptional customer service are highly valued. Many have seen increased sales and engagement through consistent campaign emails and automation. Advanced features, ongoing improvements, and analytics offer strategic insights. Some merchants also enjoy the SMS feature. Despite higher pricing for smaller businesses, many find the investment worthwhile due to the value provided.

May 23, 2024

I would highly recommend Klaviyo. The support and chat services are phenomenal.

The support person that assisted me today was top notch. He was able to answer all my questions in record time.

Thank You

TamDiva's Boutique
United States
Almost 2 years using the app
June 14, 2024

Great customer support! always answers my questions and no task is too big or small :) Thanks for the great support Meghan F!

ZIMA Dental UK
United Kingdom
Over 3 years using the app
May 23, 2024

Klaviyo is the best Email Marketing App I have experience. 30% increase in sales since I started 6-months ago.

Linda's Honey Gift Shop
United States
10 months using the app
May 24, 2024

Klaviyo is the absolute best platform for email and SMS marketing . Thank you

Toxic Envy Boutique
United States
About 4 years using the app
Klaviyo replied May 28, 2024

Thank you, we agree :)

May 15, 2024

Very extensive and customisable features. Great and responsive support! We don't use it to it's full potential but are more than happy with it.
woom bikes Romania

Woom Bikes România
Romania
Almost 4 years using the app
June 4, 2024

We love this app. While creating Complex automated flows, it’s not very intuitive, They are very responsive and helpful.

aos skincare
United States
9 months using the app
March 12, 2024

If you're up for a bit of a learning curve, Klaviyo can be a game-changer for your business. Dive in, get your hands dirty, and you'll soon see how its features can really help your business take off. Stick with it, and before you know it, you'll see the rewards rolling in as Klaviyo's automated processes start working their magic for you.

Texas Hill Country Olive Co.
United States
Almost 5 years using the app
May 31, 2024

Klaviyo has really made email marketing with our Shopify store so easy!

TLC Direct
United States
10 months using the app
June 7, 2024

best software, integrates with all the big tech stacks.

Union 22
United Kingdom
About 4 years using the app
Klaviyo replied June 11, 2024

Thank you so much for the 5-star review

June 25, 2024

I love that I can see all the reviews, pictures, etc. Very good experience.

Earring Kulture
United States
3 months using the app