Reviews (2,932)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.
Refine
-
By rating
Great product but support since the IPO has dropped, the support teams aren't given any powers to do anything so you can wait weeks/months from connected departments. If you need/think you might need to move quickly then choose another vendor.
Been doing e-comm for over a year now, this is still a pillar in my sales funnel
Powerful. It's a steeper learning curve, but has great tutorials and it's totally worth the effort :)
Good experience. I replaced ClickFunnels and other software I was using at a lower price.
Love Klaviyo! It's way easier to use than Mailchimp.
Cannot be more unsatisfied with the app I've been using for all my stores. They have been charging me amounts that has not been used, and once I decide to downgrade the plan for one store that has not been receiving traffic for 2 months, they remove all the premium features which I just paid few hours ago. Also they don't have any type of customer support (I should have as I paid for the whole month already, but as I decide to downgrade to free plan for the next month, they deactivated every premium feature). I don't understand how a company of this size can do this behaviors
so far so good! Customer service is amazing as well whenever I've been stuck! Moved from Mailchimp and haven't looked back.
Took about 2 months to try and get Klaviyo to integrate with Shopify tags with lots of back and forth between support who weren't able to assist me properly, rather just sending me a link to an article. We were also overcharged for 3 months and still yet to receive our money back.
Set up with Omnisend and immediately the integrations of profile data, segmentation and shopify tags were there without me even paying for anything.
In fact, after using it for about a year, I did get a lot of results. Recommended.
Kudos to Stephanie Yung, the best representative I've come across with!