Reviews (3,249)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.
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Klaviyo Email Marketing is a great tool, it has been working beautifully for me getting people to come back and complete their purchases. Intergrated easily and has great automations.
Great app. User friendly.
Thanks for the review! Glad you're loving Klaviyo.
Incredible support. I made a stupid error with the flow. Klavyio help was available to me instantly on a Saturday, even though my plan says weekday help. The assistant was human and very responsive. Stayed with me. I accidently shut the chat down at one point but she was still with me when I opened it up again. Support is so vital for an ecommerce business and Klavyio is absolutely the best I've had.
My first app for email marketing and I love it!!! Recommended
We appreciate the shout-out! Thank you for the 5 stars!
I’m new to Klaviyo, so I can’t say much about the system yet.
What I can say is that I just had a 10/10 experience with their live chat support, thanks to Monika J.
I had issues with our Shopify sync and email list, and Monika was incredibly patient and thorough. She not only resolved my issues but also provided additional recommendations, articles, and links to help me improve the integration between Shopify and Klaviyo.
This level of customer service makes me confident in staying as a Klaviyo customer.
Thank you, Monika J.—she deserves a pay rise, Klaviyo!
So far so good I have no complaints with using Klayvio.
That's the goal! Thanks for your 5-star review!
good customer support as always - just chatted to danielle M who resolved my issue very quickly
Have used Klaviyo for several months and was happy to see a Shopify app for it.
Thank you for the 5-star review! Shopify and Klaviyo works great together!
really good app. it helps to increase sales many fold. it gets integrated seamlessly with shopify app
Crazy how you have to pay to get in touch with the support. For some reasons my flows dont work and there's no way to get in touch with the support. Really bad, would not recommend
Thank you for sharing your feedback, and we're sorry to hear about your experience! We currently offer email and live chat support to customers on all paid plans. Customers on free plans have access to a 60-day trial of email support, along with a variety of other resources including the Help Center, Academy, Klaviyo Community, and interactive live trainings.