Reviews (2,916)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

October 19, 2024

This app turned all of my shopify customers into subscribers. Illegal. I have no way to un do the damage done to my customer list that took me 6 months to build.

CruiseCrafts
Canada
5 months using the app
August 14, 2024

Took about 2 months to try and get Klaviyo to integrate with Shopify tags with lots of back and forth between support who weren't able to assist me properly, rather just sending me a link to an article. We were also overcharged for 3 months and still yet to receive our money back.

Set up with Omnisend and immediately the integrations of profile data, segmentation and shopify tags were there without me even paying for anything.

AUTOID
United Kingdom
11 months using the app
September 11, 2024

Good experience. I replaced ClickFunnels and other software I was using at a lower price.

Rabun Ranch Beef
United States
About 1 year using the app
September 16, 2024

Love Klaviyo! It's way easier to use than Mailchimp.

inclusion powell river
Canada
6 months using the app
October 10, 2024

so far so good! Customer service is amazing as well whenever I've been stuck! Moved from Mailchimp and haven't looked back.

Goodwood Audio
Australia
29 days using the app
August 3, 2024

easy to use emailing platform and it is very intuitive

Hotdiggidydog Canada Apparel and Accessories
Canada
Almost 2 years using the app
Klaviyo replied August 5, 2024

We would agree!

September 5, 2024

I am working with a really great ecomm group and they have templates that have been easy to import and work with.

WonderLight Jewelry
United States
About 2 months using the app
August 13, 2024

This app is producing sales for us. But need to learn to develop flow campaigns which can be a learning curve challenge. But if I can do it, you can do it.

Hometown Inspiration
United States
3 months using the app
October 19, 2024

Mit Klaviyo sind wir beim E-Mail-Marketing erfolgreich geworden.

Schalkenbosch-Weine
Germany
Almost 2 years using the app
November 4, 2024

Kudos to Stephanie Yung, the best representative I've come across with!

MPR Tools & Equipment
Canada
About 3 years using the app