Reviews (3,224)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing, noting its seamless Shopify integration enhances customer engagement and sales. They praise its advanced email builder, effective automation, and comprehensive analytics. The intuitive interface suits newcomers, and the responsive support team, especially the 24/7 chat in paid plans, is frequently commended. It's seen as essential for e-commerce brands aiming to optimize marketing and strengthen customer relationships.

December 11, 2024

Intuitive, easy to use and highly recommend.

The Gourmet Animal
United States
About 1 year using the app
November 25, 2024

Klayvio's customer service is on point.

Wah Gwan®
United States
Over 3 years using the app
October 9, 2024

Knocks Mailchimp clean out of the water. Easy to use and effective integration with Shopify. First class support. What more could you want?

Stickers4
United Kingdom
Over 2 years using the app
January 31, 2025

Parfait pour mettre en place des flux marketing. Malgré mes compétences très peu étendues sur le marketing pour le e-commerce, avec Klaviyo j'ai pu apprendre rapidement grâce à leur flux déjà pré établi. Je recommande vraiment cette application pour tous ceux qu'ils veulent agrandir leur flux clients et leur chiffre d'affaires.

T-French
France
About 1 month using the app
Klaviyo replied February 3, 2025

Nous aimons entendre cela – merci beaucoup !

January 18, 2025

Very easy to use and made a huge difference in increasing revenue!

Mabelle O'Rama
United Kingdom
3 months using the app
Klaviyo replied January 21, 2025

So glad to hear your revenue increased! Thanks for the review!

November 14, 2024

I love that the app is easy to use for beginners and how it's versatile. However, it took me a long time for me to finally get help from the support for the error that kept happening on my free plan. I couldn't get through the sales (phone and email) and support service because my free 60-day support access had ended. Although I had installed it more than 60 days prior, I only started using the actual app from 2 weeks ago. Ended up speaking with Shopify support to have them contact me.

PUT ON LOVE + MARKET
United States
4 months using the app
December 10, 2024

I don't know how, users find this application great!

-Email? In short, complicating less competitive than email Shopify because there are short features is less good.
You really have to try to put parameters for logo and products etc. that are not already connected to our shop.

-pop-up? only one that could be interesting on this application.

-SMS? Drop too much Australian confidential policy that blocks everything because if you are in Europe or France not title company in this country Australia impossible to use sms.

In addition, limited free version 54 days after upgrading to X price!
Nice design ok may can feature to work from in without having any know problem.

ShopyUnivers
France
9 days using the app
October 23, 2024

Tracy N was super helpful & solved our issue with our flows right away!

DUX BUX
United States
About 5 years using the app
January 13, 2025

Good and easy to use

SmellWell
Sweden
Over 4 years using the app
Klaviyo replied January 16, 2025

Glad to hear this! Thanks for the review!

October 15, 2024

Love Klaviyo! Easy to use and manage. Since we've started using Klaviyo, we've been able to manage our email marketing flows much better.

WHOSA
Australia
Over 1 year using the app