Reviews (3,220)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing, noting its seamless Shopify integration enhances customer engagement and sales. They praise its advanced email builder, effective automation, and comprehensive analytics. The intuitive interface suits newcomers, and the responsive support team, especially the 24/7 chat in paid plans, is frequently commended. It's seen as essential for e-commerce brands aiming to optimize marketing and strengthen customer relationships.

August 13, 2021

Great APP, definitely recommended. Many step-by-step guides on how to start email marketing from scratch!

Dezaart
Greece
About 3 years using the app
September 7, 2019

Switched from Mailchimp and so far it seems to outbrain the little monkey by quite a bit. Love the visual email automation flows and the pre-filled segments of ALL of my contacts (subscribers or not).

VertiBrace™
United States
About 3 years using the app
October 16, 2022

Klaviyo is the best email and sms automation platform for Shopify. There's no questions about it! We have been able to grow our user base and drive significant revenue during the past year through Klaviyo.

Undrdog Surface Products
United States
About 3 years using the app
February 14, 2024

After trying many of the other email marketing platforms, I can say Klaviyo has really been the best for my two businesses. It is so robust and the data it collects is invaluable for making business decisions and targeting the proper audience. I highly recommend Klaviyo to any business looking for a powerful online marketing system. ~Angie, www.naturalbeautysoaps.com and www.sassypantspolish.com

Handmade Natural Beauty
United States
Almost 3 years using the app
Klaviyo replied February 21, 2024

Hey Angie, thanks a bunch for your wonderful review! It's awesome to hear that Klaviyo has been such a big hit for both of your businesses. We're really glad our platform is helping you make smart decisions and reach the right audience. Here's to even more success with Klaviyo, and to your businesses continuing to grow and thrive!

February 1, 2023

Switching to Klaviyo from our previous well-promoted but under performing ESP has transformed our email marketing success. Klaviyo provides vastly superior data on every customer, every automation and every campaign, helping us make better decisions and drive greater ROI each month. The support guides are really comprehensive, their team are always quick to provide guidance and the platform is constantly improving. Keep up the sterling work Klaviyo.

Wingback
United Kingdom
About 3 years using the app
Klaviyo replied February 1, 2023

We're so thrilled you're seeing incredible value from Klaviyo! Can you send a note over to feedback@klaviyo.com? We'd love to connect directly and learn more about your success!

January 12, 2024

A must-have for marketing with shopify

Becker's Best Shoes
United States
About 3 years using the app
Klaviyo replied January 23, 2024

We couldn't agree more! Thank you for the review!

March 31, 2017

we've now used this service on two stores and we couldnt be happier, great app, great service.

www.boomcandy.com

Boomcandy
Canada
About 3 years using the app
November 23, 2020

Integrates beautifully with Shopify. I love the tools Klaviyo offers! They are very intuitive and easy to use for people who are not CRM experts!

Champ Outdoor
United States
About 3 years using the app
June 2, 2015

Great tool for email marketing. Best template editor for Shopify I've found yet, much easier to use than Mailchimp. A little pricey compared to other options, but easily pays for itself by making it faster and easier to build out campaigns.

Little Black Diamond
United States
About 3 years using the app
May 9, 2023

Great integration with Shopify. Super easy to set up and use. I moved over from MailChimp a few years ago and really happy with it.

LOBOCKI
Australia
About 3 years using the app