Reviews (3,145)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

Edited April 22, 2019

Email marketing is our primary source of revenue. We used a primate before and had moderate success. But Klaviyo took us to another level. Thanks for SHOWIN ME THE MONEY!!

COREGAMI
United States
Over 2 years using the app
February 29, 2016

We use this app at www.coffeecanopy.com. This is by far the best e-mail app we've come across. And the best part is that it's 100% free for contacts under 250 email addresses.

This app is feature rich and better than any other free e-mail app by far. Our favorite part is that you can setup flows so that e-mails are automatically sent out based on the parameters you setup. Klaviyo does a great job pre-loading these e-mails and then you can just tailor them to your needs.

We definitely recommend this app to everyone!!!

Coffee Canopy
United States
Over 2 years using the app
November 9, 2018

I am ussing it to set al my customer journeys. It works awesome. Better than expected. Great app, so definitely try it

The Qualis
Chile
Over 2 years using the app
Edited May 26, 2019

I have this app on my 2 stores. It really helps me create campaigns in a simple way. They have a ready-made template as well. I use it for all my email marketing needs. Couldn't leave without this awesome app. I do not have to contact support for any errors or issues.

Comfy Kids Bedroom
United States
Over 2 years using the app
August 10, 2015

Best app on Shopify!!! Awesome customer service! MUST GET!

Shopthefinest
United States
Over 2 years using the app
November 9, 2021

Very easy to use! The drag and drop feature makes it beginner friendly. Love it so far and looking forward to results that will exceed expectations.

Spade Luxury Lashes
United States
Over 2 years using the app
March 24, 2015

I was just getting started with the app and had a few questions when all of the sudden i get an email for their support team asking if i need help with anything.

i was really impressed with their response time and so glad they reached out and offered to help me set things up.

big fan and i look forward to using this app more and more as our store continues to grow.

K'NEPL
United States
Over 2 years using the app
April 21, 2017

Amazing app! It works great, and user experience is awesome. Don't hesitate to sign up! Highly recommended!

1like
Czechia
Over 2 years using the app
August 9, 2016

At first the app is a little overwhelming with information. Once you sit down and read through everything you will understand how everything works. So far it is helping with our store.

Coba Wallet
United States
Over 2 years using the app
January 9, 2024

I thoroughly appreciate Klaviyo for its comprehensive features, ranging from the intuitive visual/block email builder to powerful segmentation and automated flows. Over the past year, Klaviyo has played a pivotal role in transforming our email marketing efforts from a starting point of zero to a thriving success. Its user-friendly interface facilitates seamless collaboration within our team and with external content creators. The help conducted by the Klaviyo tech staff year has been particularly beneficial, providing valuable knowledge and insights for our marketing endeavors.

Premiumbohne
Germany
Over 2 years using the app
Klaviyo replied January 11, 2024

Thanks for the positive review! Thrilled to be part of your email marketing success with our features and support. We appreciate your trust and look forward to supporting your future endeavors!