Reviews (2,956)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

July 22, 2018

Very powerful and always up to date platform for email marketing.

Destinationgolddetectors
United States
Almost 2 years using the app
August 18, 2023

Probably the best and most helpful customer service of any of the Shopify integrations we've used. Very in depth management of email marketing. We've seen a steady increase in our interaction metrics since switching to Klaviyo.

Little Canadian
Canada
Almost 2 years using the app
Klaviyo replied August 20, 2023

Thanks for the review and glad to hear you're getting great results!

November 14, 2023

Klaviyo is by far, the best email marketing platform in the market. It's very easy to set up on Shopify and is the best to set up campaigns and flows. The email builder works great as well as the list and dynamic segments. Definitely, 100% recommended.

EZON México Cerraduras Inteligentes
Mexico
Almost 2 years using the app
April 2, 2021

I tried multiple CRM, no one beats Klaviyo in deep Shopify integration, ease of use, and reasonably priced. I am using it in all my stores. Totally can't recommend Klaviyo enough!

Executive Vibe
Australia
Almost 2 years using the app
June 17, 2016

Incredibly great support. Easy to use app. Would highly recommend.

Alpha Rc Car
United States
Almost 2 years using the app
September 20, 2018

Great support from the team to get set up, and once done it is very easy to manage. It is easy to use and works well for my business.

My Cupcake Toppers
United Kingdom
Almost 2 years using the app
December 28, 2020

They have some of the best help resources, guides, articles, videos and shopify focused content to guide you. By far the best CRM platform I've come across for my business

Treasure Nexus
Australia
Almost 2 years using the app
September 10, 2021

Klaviyo is great! Being able to understand my customers and communicate with them based on that has never been easier for me and our business! Truly a gamechanger for us and I'm so thankful we switched over to them a few years ago!

POPFLEX
United States
Almost 2 years using the app
May 3, 2021

I have 2 stores. I'm working with Klaviyo in both. it is by far the best email app out there. But you know something? Their customer service is one of the best i've ever met. Live chat. 24/7. and they are answering! and helping! all. the time. SUPER.

Fresh Iconic
United Kingdom
Almost 2 years using the app
November 21, 2021

Very user friendly, much more so then our previous marketing email automation tool. Great integration with Shopify also. Highly recommended!

No Evil Nutrition
United Kingdom
Almost 2 years using the app