Reviews (2,954)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.
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Klaviyo is fantastic. The customer support is second to none. the analytics tools are top tier. At first using Klaviyo may seem daunting but with the incredible support you'll soon get the flow of things. As a new business we still manage all the email marketing ourselves, and using Klaviyo has been by our side from the start and will be for the foreseeable future and beyond. 5 star.
Thank you for your fantastic review! We're thrilled to hear that Klaviyo has been a valuable partner for your new business. It's great to know that our customer support and analytics tools have made a positive impact. If you ever need assistance or have more feedback to share, we're here for you. Cheers!
Klaviyo is NOT the cheapest email marketing solution for Shopify. It's definitely the best! We've tested almost every solution and nothing can even come close to the ROI we've seen thus far.
Started using this app once mailchimp and shopify ended their integration. So far I'm loving it. Highly recommended!
This is the best meat and SMS service ever. They even offer a review service now.
I use the free account and so far I'm happy with what you can do. It is nice, you can make campains or send emails with trigger (e.g. initiate checkout)
Unable to send videos. Everything else is great.
So happy I have made the move to Klaviyo from Mailchimp! My store has grown to over $1 Million a year in revenue and Mailchimp was very limiting in its features and functionality; Klaviyo was the right choice for Best Chinese Medicines! https://bestchinesemedicines.com
This app is very difficult to use and no support what so ever. I am looking for a more user friendly one that can be more helpful.
Hi! We'd love to hear more from you. Our team should be reaching out shortly to get further details on your experience.
nice and useful tool for analytics & marketing
Very bad, almost lost customer service. When we have a problem, it is difficult to get any help. And for live chat, wait for long and long time, waste my time! And it is expensive, very expensive!