Reviews (3,145)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

November 20, 2018

User friendly, no tricks. It is allowing us to reach more potential customers and to organize and plan the emails in a constructive way.

Splashy McFun
United States
Over 2 years using the app
June 28, 2018

I love Klaviyo! The product is amazing with "out of the box" functionality. The support is incredible. They keep adding valuable features that make the product even better.

Chaos And Harmony
New Zealand
Over 2 years using the app
February 4, 2017

Great app that delivers what is expected

Cornerstone Tees
Canada
Over 2 years using the app
May 18, 2022

I have been using Klaviyo for a few years and love it. I have set up campaign templates for my newsletters, sales & promotions, and announcements. I have also loved how easy the automated workflows have been, and the reporting of the system. Lastly, I have always been able to reach the Klaviyo support team any time I have a question!

Propello Life | The Best Natural Supplements
United States
Over 2 years using the app
February 13, 2021

This app is really easy to use and has already resulted in conversions of abandoned checkouts and sales from newsletters for us - fab app!

Posh Lounge
United Kingdom
Over 2 years using the app
July 9, 2018

you guys are killing it I love this app allows me to make custom emails to my customers

Fueled X Faith Apparel
United States
Over 2 years using the app
March 30, 2021

If you are an E-Commerce you should use this app. I was using Mailchimp, they are great but their interface is a little old and robust. Klaviyo works better for me, easier

Yūjin
United States
Over 2 years using the app
February 1, 2019

Very easy to use and very deep! We are able to send great newsletter to our customers in only a few minutes!

RetroMTL
Canada
Over 2 years using the app
October 20, 2022

We absolutely love using Klaviyo. It has been a game-changer. The support is really helpful, and we also enjoy attending the master classes.

Kent Brushes
United Kingdom
Over 2 years using the app
May 17, 2017

I am brand new to Klaviyo and I must say it is rather complex to use for a newbie. I can see there are lots of resources and instructions out there to assist someone who are new but it is just overwhelming use Klaviyo for the very first time. The reason I choose Klaviyp over mailchimp even though I know Klaviyo is much harder to use and time consuming BUT I can see Klaviyo is catered for e-commerce. They are lots of features Klaviyo has to offer to top the list so I truly believe Klaviyo will suit my e-store. I have just need to work hard to master it :)

Executive Leather 2
Australia
Over 2 years using the app