Reviews (2,954)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

November 28, 2021

So far I am loving this app! Easy to setup and use with awesome support and step by step instructions. I can't wait to see how this app impacts my bottom-line.

Friends&Felines
United States
Almost 2 years using the app
February 5, 2017

Klaviyo is the best thing since shopify itself to happen to us. Massive game changer for fantastic auto response emails. Great templates. very professional and easy to use. Easy to integrate into your shopify code as well

The Zero To Hero Club
Canada
Almost 2 years using the app
August 7, 2019

Love the flows and analytics. Best email marketing provider. Love Klaviyo. Much better than previous apps like Mail Chimp.

1215 Avenue Botanicals
United States
Almost 2 years using the app
May 19, 2022

Best email app I've used thus far and I've used a few top-rated ones! The features, functionality, and customer support are all top-notch!

Avant Accents
United States
Almost 2 years using the app
August 9, 2016

I think I use Klaviyo for about 10% of what it can be used for and even at that level of usage, this is a must have. Very powerful and the automation is awesome.

Gingerproblems
United States
Almost 2 years using the app
February 4, 2021

This app is Superb for Email marketing. It takes some time to get to know the platform entirely, but that's a great thing because it means it has the functionality you need. I really like the tracking stats, the flow builder. And the email drag-and-drop content builder is great and ACTUALLY makes it possible to design good-looking emails. As opposed to other email services.

Annikas Hus
Norway
Almost 2 years using the app
December 19, 2023

Klaviyo is the best, hands down!! We've tried a few, and this one facilities all of our needs. Their Customer Service is fantastic and there are so many ways to learn new things through their resources and classes. Best email marketing + sms in all of the land!!!!!!! Aurora from the CS team is 10/10!

Proven Winners Direct
United States
Almost 2 years using the app
September 25, 2016

One of my favorite apps. Excellent ideas to get email automation for your store. It is simple and easy to implement. At first, I did not understand how it works, but I feel more empowered to use Klaviyo even more and try new emails flows.

Viajway
United States
Almost 2 years using the app
November 26, 2021

I've been using this app to automate my flows and campaigns. It is easy to use and I like being able to personalize my messages to my customers. Absolutely give it a try, you won't be disappointed.

Londe & Company
United States
Almost 2 years using the app
November 16, 2018

La utilizo de forma intuitiva, porque no hablo inglés. Teniendo en cuenta que el español es el segundo idioma en el mundo más hablado, (por delante del inglés) creo que deberían pensar en ofrecerlo en español. Gracias

LAS COSAS DE MUSITA
Spain
Almost 2 years using the app