Reviews (3,155)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

February 28, 2014

Very robust and easy to use email tool. We were able to get up and running with a number of different emails in a matter of a few days. The direct Shopify integration is huge and makes it so much easier to design templates, see what's going on in your store and control email delivery. Support was also very responsive and extremely helpful.

Will definitely continue to use and recommend to everyone.

Inspireful
United States
About 1 year using the app
December 12, 2020

The best app on the market. I use Klaviyo on my stores for my email marketing campaigns. It is great, easy to use and offers great flexibility and templates !

Porte Encens
France
About 1 year using the app
May 18, 2021

Creating email flows is super easy with Klaviyo. By far, this is the best tool I've used in my Shopify store.

Solnaturaleza
Spain
About 1 year using the app
August 9, 2023

I love the flexibility, segments, and features! The flows are super dope and WILL increase your company's email marketing efficiency! Their customer support is INSANE! They also offer training as well to help those of you that may not know much about email marketing! 10/10. I HIGHLY RECOMMEND!!!

Chattanooga Beard Co.
United States
About 1 year using the app
Klaviyo replied August 10, 2023

Thanks for the review and for choosing Klaviyo!

September 21, 2023

best app for email marketing - very intuitive, easy to use - lot of learning materials, highly recommend!

Vellena
Slovakia
About 1 year using the app
Klaviyo replied September 22, 2023

Thanks for the review and for choosing Klaviyo!

October 21, 2021

I only integrated this app a few hours ago but it works perfectly so far and I have honestly had a great time customizing several email flows and other marketing tools for my website!

Melly Bean + Co.
United States
About 1 year using the app
Klaviyo replied October 21, 2021

Hey Claire, this is so exciting to hear and thank you for sharing your experience. Welcome to Klaviyo!

June 14, 2021

I love this app. Easy to use and helpful with staying in touch with customers! I almost always get some type of return when I run my campaigns.

Dope And Dedicated
United States
About 1 year using the app
March 5, 2021

Really easy to use, even for small businesses like mine. Very nice templates for emails. Fabulous app.
They've already helped our abandoned cart rate with they already set up email flows.

Familie Geschenke
Vietnam
About 1 year using the app
July 4, 2022

Apart from the random sound of badly mixed ukuleles in the background of there training videos, that stop me from watching them as I can not concentrate, the product is fine. Get rid of the bad music in the training vids.

UPAN USA
New Zealand
About 1 year using the app
November 29, 2021

If you're using Shopify them you must use Klaviyo to communicate with your customers. I've been sending mail since I had to lick and stamp and nothing makes us more money via marking than Klaviyo. And maybe the best part: their flows create an additional 40% more email revenue without having to do anything! That's basically passive income! Pure gold.

Cook Culture
Canada
About 1 year using the app
Klaviyo replied November 29, 2021

Wahoo, what awesome results! Thank you so much for sharing. We're excited to see what the future holds for you + Klaviyo.