Reviews (3,152)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

August 9, 2016

At first the app is a little overwhelming with information. Once you sit down and read through everything you will understand how everything works. So far it is helping with our store.

Coba Wallet
United States
Over 2 years using the app
January 9, 2024

I thoroughly appreciate Klaviyo for its comprehensive features, ranging from the intuitive visual/block email builder to powerful segmentation and automated flows. Over the past year, Klaviyo has played a pivotal role in transforming our email marketing efforts from a starting point of zero to a thriving success. Its user-friendly interface facilitates seamless collaboration within our team and with external content creators. The help conducted by the Klaviyo tech staff year has been particularly beneficial, providing valuable knowledge and insights for our marketing endeavors.

Premiumbohne
Germany
Over 2 years using the app
Klaviyo replied January 11, 2024

Thanks for the positive review! Thrilled to be part of your email marketing success with our features and support. We appreciate your trust and look forward to supporting your future endeavors!

November 20, 2018

User friendly, no tricks. It is allowing us to reach more potential customers and to organize and plan the emails in a constructive way.

Splashy McFun
United States
Over 2 years using the app
June 28, 2018

I love Klaviyo! The product is amazing with "out of the box" functionality. The support is incredible. They keep adding valuable features that make the product even better.

Chaos And Harmony
New Zealand
Over 2 years using the app
February 4, 2017

Great app that delivers what is expected

Cornerstone Tees
Canada
Over 2 years using the app
May 18, 2022

I have been using Klaviyo for a few years and love it. I have set up campaign templates for my newsletters, sales & promotions, and announcements. I have also loved how easy the automated workflows have been, and the reporting of the system. Lastly, I have always been able to reach the Klaviyo support team any time I have a question!

Propello Life | The Best Natural Supplements
United States
Over 2 years using the app
February 13, 2021

This app is really easy to use and has already resulted in conversions of abandoned checkouts and sales from newsletters for us - fab app!

Posh Lounge
United Kingdom
Over 2 years using the app
July 9, 2018

you guys are killing it I love this app allows me to make custom emails to my customers

Fueled X Faith Apparel
United States
Over 2 years using the app
March 30, 2021

If you are an E-Commerce you should use this app. I was using Mailchimp, they are great but their interface is a little old and robust. Klaviyo works better for me, easier

Yūjin
United States
Over 2 years using the app
February 1, 2019

Very easy to use and very deep! We are able to send great newsletter to our customers in only a few minutes!

RetroMTL
Canada
Over 2 years using the app