Reviews (3,152)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

August 10, 2015

Best app on Shopify!!! Awesome customer service! MUST GET!

Shopthefinest
United States
Over 2 years using the app
June 25, 2024

unreal

TheThermoLab
United Kingdom
2 days using the app
November 9, 2021

Very easy to use! The drag and drop feature makes it beginner friendly. Love it so far and looking forward to results that will exceed expectations.

Spade Luxury Lashes
United States
Over 2 years using the app
March 24, 2015

I was just getting started with the app and had a few questions when all of the sudden i get an email for their support team asking if i need help with anything.

i was really impressed with their response time and so glad they reached out and offered to help me set things up.

big fan and i look forward to using this app more and more as our store continues to grow.

K'NEPL
United States
Over 2 years using the app
April 21, 2017

Amazing app! It works great, and user experience is awesome. Don't hesitate to sign up! Highly recommended!

1like
Czechia
Over 2 years using the app
August 9, 2016

At first the app is a little overwhelming with information. Once you sit down and read through everything you will understand how everything works. So far it is helping with our store.

Coba Wallet
United States
Over 2 years using the app
January 9, 2024

I thoroughly appreciate Klaviyo for its comprehensive features, ranging from the intuitive visual/block email builder to powerful segmentation and automated flows. Over the past year, Klaviyo has played a pivotal role in transforming our email marketing efforts from a starting point of zero to a thriving success. Its user-friendly interface facilitates seamless collaboration within our team and with external content creators. The help conducted by the Klaviyo tech staff year has been particularly beneficial, providing valuable knowledge and insights for our marketing endeavors.

Premiumbohne
Germany
Over 2 years using the app
Klaviyo replied January 11, 2024

Thanks for the positive review! Thrilled to be part of your email marketing success with our features and support. We appreciate your trust and look forward to supporting your future endeavors!

November 20, 2018

User friendly, no tricks. It is allowing us to reach more potential customers and to organize and plan the emails in a constructive way.

Splashy McFun
United States
Over 2 years using the app
June 28, 2018

I love Klaviyo! The product is amazing with "out of the box" functionality. The support is incredible. They keep adding valuable features that make the product even better.

Chaos And Harmony
New Zealand
Over 2 years using the app
February 4, 2017

Great app that delivers what is expected

Cornerstone Tees
Canada
Over 2 years using the app