Reviews (3,280)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its advanced email automation, segmentation, and analytics, noting its user-friendly interface and seamless Shopify integration. They appreciate the effective synchronization of customer data and personalized marketing efforts. The support team is highlighted for providing valuable assistance through video and chat, alongside a wealth of educational resources like webinars and tutorials, making it a powerful tool for enhancing customer engagement and sales.

June 2, 2015

Great tool for email marketing. Best template editor for Shopify I've found yet, much easier to use than Mailchimp. A little pricey compared to other options, but easily pays for itself by making it faster and easier to build out campaigns.

Little Black Diamond
United States
About 3 years using the app
May 9, 2023

Great integration with Shopify. Super easy to set up and use. I moved over from MailChimp a few years ago and really happy with it.

LOBOCKI
Australia
About 3 years using the app
January 5, 2016

Great customer service. They sorted my problem within a couple of hours. I cannot recommend Klaviyo highly enough.

Impera Nutrition
United Kingdom
About 3 years using the app
June 13, 2018

Awesome app that works perfectly. Absolutely love it!

The Bircher Bar
Australia
About 3 years using the app
February 12, 2021

Love using Klaviyo's email service! Great templates and very easy to set up and integrate my existing customer list. I recommend!

Weird Friends Club
United States
Almost 3 years using the app
August 25, 2023

Great app. Greater service from representatives. Shout out to Joanna S for helping out today! It was bit difficult to navigate app but once explained by rep it was great to use.

Love Lingual
Canada
Almost 3 years using the app
Klaviyo replied August 27, 2023

Thanks for the review and for shouting out Joanna!

March 15, 2022

It is my favorite app! klaviyo makes everything so easy and seamless. Must have app for online stores

Galactic Swagg
United States
Almost 3 years using the app
January 17, 2024

Klaviyo is the very best email marketing tool available. They also have incredibly helpful staff on hand to help with anything you need. Couldn't be without it, they generate a HUGE chunk of my revenue.

By Megan Crosby
United Kingdom
Almost 3 years using the app
Klaviyo replied January 23, 2024

Thank you for your glowing review! It's fantastic to hear that our Support Team has been incredibly helpful, and we're honored to play a significant role in generating revenue for your business. We appreciate your support! Cheers.

December 21, 2023

Excellent product. Very intuitive to use and very flexible indeed. Chat support is absolutely excellent.

workweargurus.com
United Kingdom
Almost 3 years using the app
February 13, 2024

Fantastic email marketing software!

Harry and Kit
Australia
Almost 3 years using the app
Klaviyo replied February 21, 2024

We think so too! Thank you for the 5-star review.