Reviews (2,956)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

Edited December 23, 2018

Love unresponsive buttons and insanely long upload times? Use Klaviyo!
Specially made buy what seems like toddlers on a tomagotchi, klaviyo has continued to fail to do the simplest of things. Looks very fancy but very unresponsive and frustrating.
This is a one star review as Klaviyo seems to not let you show one star.

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The Hammer Apparel
Canada
Over 1 year using the app
September 20, 2023

Macht genau das, was es soll. :-)

EZ Originalz
Germany
Over 1 year using the app
August 2, 2023

I received fast and excellent help! Thank you so much. I really appreciate it.....................

Madly Wish
United States
Over 1 year using the app
Klaviyo replied August 3, 2023

We're happy to help! Thanks for the review!

November 3, 2020

This app is very powerful to manage all issues related to email marketing. It is true you will need a learning curve, but in other apps it is the same. The Shopify integration is simple, therefore creating flows is easier. I am suprissed when some people say Customer Service doesn't work properly, because Klaviyo answers to me always on time resolving my doubts. I am very satisfy with Klaviyo. Recommended.

CocoWod
Spain
Over 1 year using the app
July 17, 2018

It has a lot of different templates you can use and customize, its build as drag and drop so it will be without a hassle to set it up. It has very nice designs.

Escape Watches
United States
Over 1 year using the app
February 4, 2020

Klaviyo integrates very well with Shopify and pulls some meaningful data allowing you to retarget your customers through each phase of their lifecycle. In addition, the ability to integrate your audiences constantly to FB is key to keep messaging focused across platforms.

Rex Specs
United States
Over 1 year using the app
September 16, 2016

A really helpful tool for marketing your products. I also like their option to manually send emails to customers.

Explore Oslob
Philippines
Over 1 year using the app
June 23, 2022

Easy to use and so much amazing marketing templates and campaigns to start and continue email marketing.

SKYELUNA
United States
Over 1 year using the app
May 19, 2022

Obsessed with klaviyo tool and support. They really deeply care about merchants and analytics are great. We use them for email and love it.

Jones Road
United States
Over 1 year using the app
October 4, 2020

I have put off going for Klaviyo for a while because of the free alternatives but this is brilliant.

Denys & Fielding
United Kingdom
Over 1 year using the app