Reviews (3,000)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

April 6, 2021

If I could give 10 stars, I would! Truly a game changer for e-commerce. You can do so much and build truly dynamic, customised, and highly personalised emails to your customers. I switched over from a paid Mailchimp plan and Klaviyo does SO MUCH more even with the free plan!

The Flair & Natural Co
Malaysia
Over 1 year using the app
August 17, 2017

Love Klaviyo! I cant believe we used to have a Shopify store without it.

Think Board 2
United States
Over 1 year using the app
February 28, 2022

I love this app for my Shopify store! It's super easy to use & keeps me organized! I 100% recommend!

Crafty and Creative Sisters
United States
About 1 year using the app
August 24, 2015

We still can't believe that this extremely beautifully designed app is free so we'd love to pay with a positive review if possible.

Waen
Türkiye
About 1 year using the app
August 9, 2022

I LOVE Klaviyo. Always my go to Email Marketing software to use for my clients' needs. It's very user friendly and intuitive.

The Denver Skates Shop
United States
About 1 year using the app
May 12, 2020

Klaviyo is great, I recommend it to everyone with an online business. I was using a different animal related software and that was like riding a bike vs Klaviyo which is like driving a sports car. VERY NICE.

Lion & Lamb Coffee Roasters
United States
About 1 year using the app
October 31, 2015

Easy to use and matches my needs for email marketing. Great app for anyone starting out.

Bro Joe
Malaysia
About 1 year using the app
August 8, 2020

This is THE MOST user friendly email service that I've found. I was using Mail Chimp but the features included with Klaviyo are far better and more thorough than Mail Chimp. I love that I can access so many features and create variations.

luvthemama
United States
About 1 year using the app
July 1, 2018

I have been using klaviyo for two years with shopify. The integration is unmatched by any other provider. I have tried dozens of email marketing platforms and klaviyo is light years ahead of the rest.

3rd Eye Opener
United States
About 1 year using the app
June 2, 2021

Amazing customer service! Quick response and I thoroughly appreciate the screen shots of step by steps. Very user friendly and love the intergration with other apps!

Taylor Made Prints
United States
About 1 year using the app