Reviews (2,956)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

April 29, 2014

Thanks Klaviyo, this has saved me so much time. And now I don't have to worry about following up customers, Klaviyo does it all for me.
Highly recommended, and integrates so well with Shopify it is really part of the whole now.
Very easy to load, to run campaigns, and to set up triggered emails. And the analytics is what really makes it great, I can see real time what is happening and where the action on the site is.
Well done Klaviyo.

Chandon Concepts
Australia
Over 1 year using the app
April 22, 2019

I absolutely love Klaviyo. It makes email marketing a no brainer. Very easy to use for beginners and has plenty of advanced options for experienced marketers.

Magna Canvas
Belgium
Over 1 year using the app
May 4, 2021

Great tool for ecommerce! Now i can get better data of my potential customers and send them automated emails.

Boonas
Belgium
Over 1 year using the app
October 16, 2023

Simple integration and Outstanding Customer Service/Live Chat.

Dr. Doug's Balms
United States
Over 1 year using the app
March 28, 2016

Klaviyo Email Marketing is a great app! I am so glad that I found it. A must have app for anyone wanting their notification emails to look professional. Allows me to send beautiful emails to my customers with a uniformed feel. It also has built in analytics, follow up emails, and many other useful tools. I highly recommend it for its functionality and ease of use.

Rowdy Ann Boutique
United States
Over 1 year using the app
May 17, 2023

Don't look anywhere else for customer outreach/ email marketing. Yes, it can be expensive depending on the size of your customer list but in most cases it is worth it. The integration with Shopify is very powerful. You can create highly targeted segments using any customer data from order history, to location to Shopify events such as viewed a certain product to target the exact people who want and tailor your campaigns for that audience. Also, they offer integrated SMS support and their drag and drop email editor is top notch.

Concrete Countertop Solutions
United States
Over 1 year using the app
September 13, 2023

Our return rate has increase by more than 20% the flows have reduced our expenditure and fragmentation of experience by 3 apps into 1 (reviews, back in stock and EDM) all now in Klaviyo. We have been able to make the first steps towards subscriptions with reminder flows.

Warndu
Australia
Over 1 year using the app
Klaviyo replied September 22, 2023

Great to hear and thanks for choosing Klaviyo!

November 21, 2019

I'm using Klaviyo for all my email marketing needs. I'm just getting started, but it's easy to use and is a great addition to my shopify apps

The Digital Fan
United States
Over 1 year using the app
May 23, 2018

Awesome app. It is a little hard to use at first but with all the videos of how to do everything it's now simple and pretty straight forward. Thanks!

Apparatustore
United States
Over 1 year using the app
July 17, 2018

I am happy with this app as it is easy to integrate and use. It is not just an email marketing tool, it comes packed with a lot of information to help target different types of customers.

E Ellebeauty
United Kingdom
Over 1 year using the app