Reviews (3,283)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its advanced email automation, segmentation, and analytics, noting its user-friendly interface and seamless Shopify integration. They appreciate the effective synchronization of customer data and personalized marketing efforts. The support team is highlighted for providing valuable assistance through video and chat, alongside a wealth of educational resources like webinars and tutorials, making it a powerful tool for enhancing customer engagement and sales.

May 1, 2019

The integration into Shopify and other tools I use is excellent. There's plenty of help videos for those just starting and their support is prompt and helpful. You'll find that it's more than just a tool to send emails. You can include pop-ups and all sorts of things to keep your customers engaged.

The WYSIWYG editor is excellent and easy to use, pretty much intuitive yet very flexible.

Klaviyo came recommended to me by others and they didn't steer me wrong. Give it a try and I think you'll be impresses...I am.

...Robert

FirstChoice Gear
United States
Almost 3 years using the app
October 23, 2015

Klaviyo has worked very well for me and has allowed me to increase the revenue generated from my email marketing initiatives exponentially. The are also very helpful and very responsive whenever I have a questions about a feature or an issue that needs to be investigated or looked into. I highly recommend them!

Blackartdepot
United States
Almost 3 years using the app
December 13, 2019

I was nervous at first leaving Mail Chimp - I'm so glad I gave this a try. Beautiful templates that are easy to use. Love the easy link to Shopify too!

Clear Unity Bags
United States
Almost 3 years using the app
February 15, 2024

La solution la plus puissante en terme de segmentation et de variable dans les contenus, c'est vraiment un super outil. Et le service client est très réactif et efficace. J'adore !

Olfactive Studio
France
Almost 3 years using the app
Klaviyo replied February 21, 2024

Merci beaucoup pour vos aimables mots! Nous sommes ravis que vous trouviez Klaviyo si puissant pour la segmentation et la personnalisation du contenu. C'est génial de savoir que notre service client réactif et efficace vous a plu. Votre soutien compte énormément pour nous!

November 21, 2018

We love this app! It works great and does everything we need regarding email marketing! Highly recommended!

LivingEngine
Israel
Almost 3 years using the app
Edited April 2, 2019

I used this app to help me with email campaigns and I really like it! It's the first time I sent one out. There are many templates to choose from, which makes the process so much easier. I also love the fact that you can set up analytics. Great product! - Thank you Klaviyo

modcolorpop
United States
Almost 3 years using the app
October 17, 2022

Great app and great customer service, best app for flows automation and audience targeting. Maybe its expensive.

Ypsons
France
Almost 3 years using the app
January 21, 2019

Amazing app. Love all the flows. Takes a bit of time to learn but really worth it in the end! Love it

Loving Hands Grooming Gloves
Canada
Almost 3 years using the app
July 14, 2014

Mailchimp is for sending emails. Klaviyo is for making money.

We've automated all of our autoresponders and abandoned cart emails to Klaviyo and are very happy with the results. Their tools are very powerful and their support is top notch.

Tortuga Backpacks
United States
Almost 3 years using the app
December 18, 2023

Amazing customer service! Solved my problem and Deb made a video on the spot, to show me what I needed to fix to solve my issue. Well done!

Fun Learn Grow Co.
United States
Almost 3 years using the app